Position Summary:

Reporting to the Director of Career Development, the Coordinator for Career Development will support projects, services and administrative functions within the department. The Coordinator will perform customer service tasks, including scheduling appointments, responding to student and employer inquiries, overseeing technology used by students, alumni and employers, create marketing for programs and events and handle purchasing and reporting for department.

Primary Responsibilities:

1. Perform customer engagement tasks by serving as the as first point of contact for the Career Center. Schedule appointments, answer phone, identify student, faculty, alumni, and employer needs and direct them accordingly. Manage and process room reservations, facility requests, technology setup, and catering. Order office supplies and presentation materials when needed. Track and monitor payments and expenses. Support projects, services and departmental initiatives and programming.

2. Manage the daily operations of the department’s career service management system (CSM), Handshake to ensure a positive experience for all constituents – students, alumni, employers, and staff. Monitor weekly system updates and remain abreast of system practices. Support the Career Center’s website, social media presence, and all online tools such as Firsthand, StandOut, Quadjobs, Focus II, Blackboard, and Qualtrics. Promote and encourage engagement with all online career resources and tools to students, alumni, and employers. Generate monthly system reports that capture student utilization, communication and outreach efforts, as well as employer activity.

3. Manage the Career Center’s communication plan to promote career programs and initiatives. Send weekly email highlighting curated jobs and internships in Handshake to students and to academic departments. Create marketing content for social media accounts and prepare print publications that include promotional materials (i.e.flyers, posters, brochures), instructional materials (i.e. career guides, PowerPoints) and departmental reports (i.e. monthly, mid-year and end of year reports). Remain current on outreach strategies to increase student engagement with the Career Center.

4. Provide administrative support to the Director of Career Development and the AVP for special projects, divisional events, student leadership training, and the implementation of career readiness programming across the division and the University.

Required Education: Bachelor's degree

About Iona University/EEO language

Founded in 1940, Iona University is a master's-granting private, Catholic, coeducational institution of learning in the tradition of the Edmund Rice Christian Brothers. Iona's 45-acre New Rochelle campus and 28-acre Bronxville campus are just 20 miles north of Midtown Manhattan. With a total enrollment of nearly 4,000 students and an alumni base of over 50,000 around the world, Iona is a diverse community of learners and scholars dedicated to academic excellence and the values of justice, peace and service. Iona is highly accredited, offering undergraduate degrees in liberal arts, science, and business administration, as well as Master of Arts, Master of Science and Master of Business Administration degrees and numerous advanced certificate programs. Iona’s LaPenta School of Business is accredited by AACSB International, a prestigious recognition awarded to just five percent of business schools worldwide. The Princeton Review recognized Iona’s on-campus MBA program as a “Best Business School for 2023.” Iona University also recently launched a new, fully online MBA program for even greater flexibility. In July 2021, Iona University and NewYork-Presbyterian announced the establishment of the NewYork-Presbyterian Iona School of Health Sciences, to be principally located on the University’s new campus in Bronxville, N.Y. Supported by a $20 million gift from NewYork-Presbyterian, the NewYork-Presbyterian Iona School of Health Sciences offers a new vision for collaborative health care education, modern workforce development, and community care. On July 1, 2022, Iona officially changed its status from College to University, reflecting the growth of its academic programs and the prestige of an Iona education.

Iona University values and celebrates diversity and is committed to providing a welcoming and inclusive environment for all of our employees including staff & administrative employees, faculty and student workers. We do not discriminate on the basis of race, ethnicity, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, partnership status, disability, military or veteran status, alienage, citizenship, status as a victim of domestic violence/stalking/sex offenses, unemployment status, or other legally prohibited basis under federal and state law, or local ordinance. As an equal opportunity employer, Iona University encourages applications from qualified candidates who reflect the wider world in which we live, in particular historically underrepresented groups.