Job description

Concierge

Job Location - Silvergate Rancho Bernardo – Rancho Bernardo, CA

Position Type - Part Time

Salary Range - $16.00 - $17.00 per hour

$500 Sign-On Bonus! (Terms and Conditions Apply)

THE COMPANY

Silvergate Rancho Bernardo – the area’s premier senior living community – is a privately owned and operated retirement living and healthcare company that has been in business for more than 30 years in San Diego County.

We know great care starts with great people! Our Wait Concierge play a key role as part of an award-winning team in our facility. This role offers an outstanding career opportunity with:

• Opportunities for internal promotion
• A beautiful work environment in a newer facility
• Reports to a dedicated Lead Concierge
• A competitive wage with access to generous benefits, including dental, vision and healthcare for Full Time employees
• An opt-in 401k Retirement Plan with annual Corporate contribution (conditions apply)
• Annual raises and bonus potential
• Paid Time Off

JOB DESCRIPTION

To ensure that residents, staff and visitors are received in an excellent and professional manner and that the reception area operates a high-quality service at all times.

KEY DUTIES & RESPONSIBILITIES

• The ability to coordinate multiple requests and respond in a timely manner
• Accurately update spreadsheets to track the services provided to residents
• Responsible for maintaining a smooth work flow in the Suites Building
• Perform office duties as necessary and maintain an orderly work station
• Assist with activities and events as needed
• Respond to residents needs with courtesy and promptness
• Coordinate and deliver items, e.g. mail, etc., to resident apartments
• Communicate with the kitchen for room service requests
• Perform other duties as assigned

A CAREER “WHERE EVERY DAY MATTERS”

As strongly as we believe that every day matters for each of our residents, we are equally as passionate about providing a richly challenging, never-a-dull moment work environment for our team members. Every day, we work together to foster a positive and fulfilling workplace where employees can be creative, find unique solutions to challenging issues and enjoy a rewarding work life every day. Come join our amazing family of care professionals!

QUALIFICATIONS

• Must be at least 18 years old
• Fluent in speaking, reading and writing English
• Proficient in computer skills, including database software and Microsoft Office
• Strong communication skills and proficient math and analytical skills
• Excellent customer service skills
• Excellent time management and organizational skills
• Ability to prioritize and multitask
• Ability to respond effectively in an emergency or crisis situation

PHYSICAL REQUIREMENTS

This position requires the ability to bend, squat, stoop, kneel, push, pull, sit and stand on feet for extended periods of time, as well as the ability to lift and carry up to 25 pounds.

SPECIAL REQUIREMENTS

Job offer is contingent on the following:

• Must pass background check (or have approved exemption)
• Must pass drug test, pre-employment physical and TB test

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Paid time off

Schedule:

• Weekend availability

Supplemental pay types:

• Signing bonus

Work Location: In person

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