Job description

HERNANDO COUNTY SHERIFF'S OFFICE

AL NIENHUIS, SHERIFF

JOB TITLE: COMMUNITY VOLUNTEER COORDINATOR
BUREAU: SHERIFF'S STAFF
SUPERVISED BY: PUBLIC RELATIONS MANAGER

PAY GRADE: 16N CREATED:
FLSA STATUS: NON-EXEMPT REVISED: 4/10/2023

CHARACTERISTICS OF THE CLASS

Under the general supervision of the Public Relations Manager, or designee, the Community Volunteer Coordinator (CVC) will represent the Hernando County Sheriff's Office as it pertains to recruiting, vetting, and placement of all volunteers and by creating and maintaining volunteer programs for the HCSO, including, but not limited to Crime Watch, Administrative Volunteers, Detention Center/Inmate Programs, Judicial Services, Sheriff's Emergency Response Volunteers, etc.). The CVC will be the first point of contact at the HCSO for all volunteer needs. The CVC will be responsible for facilitating and/or attending monthly Crime Watch meetings, quarterly Crime Watch meetings, and attending any off-site meetings as necessary. The CVC will be responsible for activating volunteers as needed for high-priority/critical events, special projects, etc., and for coordinating volunteer appreciation events. The individual appointed to the position of Community Volunteer Coordinator is a member of the Sheriff's personal staff, pursuant to F.S. 30.072(2).

[NOTE]: These examples are intended only as illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

ESSENTIAL JOB FUNCTIONS

• Receives and processes (background screening) all Level-I and Level-II volunteer applications.
• Maintains regular communication with the volunteer applicant throughout the background process, letting him or her know if assistance is required to obtain needed documentation.
• Develops and maintains positive relationships with HCSO volunteers and those interested in HCSO volunteer opportunities.
• In addition to background screening, the CVC is responsible for training, certifications, re-screening (every five years), and assignment of all HCSO volunteers.
• Coordinates all HCSO Volunteer Programs. Creates new programs as needed or at the direction of the Sheriff.
• Maintain complete files on each volunteer.
• Addresses any issues brought forth by one or more volunteers, consulting with Deputy PIO or Public Relations Manager as needed.
• Analyze (yearly) all volunteer programs to ensure each program is running effectively, has become obsolete, requires modifications, etc.
• Assists with the planning and organization of community events, special events, and functions.
• Participates in the planning, conception, and design of HCSO exhibits and displays.
• Coordinates and/or prepares special projects or programs at the direction of the Sheriff or his designee.
• Responds to scheduled and unscheduled events that may include nights, weekends, holidays, and/or on-call assignments as needed or directed.
• Performs other related duties as required.

QUALIFICATIONS

• Training and Experience
• Must have a High School Diploma or equivalent (college preferred).

B. Knowledge, Skills, and Abilities

1. Knowledge of general office practices such as computer input and retrieval, form letters, general correspondence, calculations, telephone, fax and copy machines.
2. Knowledge of, and ability to demonstrate, techniques used to interact effectively with members of the community.

3. Ability to clearly speak, understand, read, and legibly write, English.
4. Knowledge of current technology and trends for communications.
5. Ability to coordinate programs and direct volunteers as necessary.
6. Ability to multitask and work under high stress situations.
7. Ability to work long hours in stressful situations.
8. Ability to demonstrate exemplary customer service skills.
9. Ability to formulate goals and objectives.
10.Ability to plan events that will occur throughout the year.
11. Ability to make sound decisions.
12. Skill in interacting tactfully with members of the community.
13. Knowledge of, and adherence to, HCSO policies and procedures.
14. Ability to deliver a wide-range of services to the community.
15. Ability to properly and effectively handle extremely delicate/sensitive information, relationships, and/or complex situations, information, and materials.

ESSENTIAL PHYSICAL SKILLS

• Ability to communicate effectively, both orally and in writing
• Ability to sit or stand for long periods of time
• Acceptable eyesight (corrected/uncorrected)
• Acceptable hearing (assisted/unassisted)
• Possess manual dexterity sufficient to perform required job skills
• Ability to lift/carry a minimum of 30 pounds
• A valid driver's license
• Ability to operate a motor vehicle
• Ability to operate a computer and general office equipment.

An Equal Opportunity Employer

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