Job description

Independent insurance agency is seeking an experienced Commercial Lines Account Manager to service and manage a group of commercial lines accounts.
This person is responsible for managing and servicing an assigned book of business, analyzing customers’ individual needs, evaluating options, and offering tailored insurance solutions. The Commercial Account Manager is responsible to build and sustain relationships with existing customers, carrier underwriters and to promote the agency.

Hybrid: option of 3/2 will be considered after 90-day introductory period

Salary: $65000-75000

PRIMARY RESPONSIBILITIES AND DUTIES:

• Market, service and promote the Agency’s products and services and work at a strategic level to develop and retain customers.
• Service/Manage a designated group of premier customers, including: analyzing the needs of the customers, evaluating and answering questions regarding coverage, and determining the most suitable product for the customer.
• Actively manage accounts prior to renewal to identify concerns, external competition, exposure changes and additional coverage needs. Ability to market accounts to carriers.
• Assist existing policyholders through the renewal process with strong communication and market knowledge. Educate customers on policy/product features, advantages and disadvantages. Remarket accounts as necessary.
• Independently develop and maintain strong knowledge of the marketplace and strong working relationships with company representatives and underwriters. If no coverage is available in the admitted market, investigate risk placement alternatives, if available.
• Prepare submissions, and negotiate pricing, policy conditions, and terms with selected carriers. Review all quotations with recommendations as to the best options for price, coverage and risk alternatives. Manage quotes, proposals to customers, and bind coverage with insurance carriers within agency authority.

KNOWLEDGE, SKILLS & ABILITIES

• Performs duties independently with little or no supervision, operating from established directions and instructions. Decisions are made within general agency constraints and insurance laws, and require independent decision-making.
• The position involves daily contacts with customers and carriers, which encompasses information exchange, problem solving, quoting, and/or negotiations, significant contact with customers to collect information on any changes to the customer’s characteristics and to analyze the customer’s continued exposure and tolerance to risk, as well as review coverage options and risk management/prevention strategies.
• Thorough technical knowledge of commercial insurance, including an understanding of commercial insurance forms and risk alternatives. Outstanding verbal and written communication skills.

QUALIFICATIONS:

• 3 or more years of servicing commercial lines insurance accounts
• Property & Casualty Insurance license
• Agency management software experience
• Knowledge of brokerage business
• Knowledge or Microsoft Office Software (Outlook, Word)
• Verbal and written communication skills

Please note all inquiries will be kept confidential. In addition to an hourly rate, commission is paid for new business written by the Account Manager.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Perkasie, PA 18944: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• insurance: 3 years (Preferred)

License/Certification:

• Property and Casualty Insurance License (Required)

Work Location: Hybrid remote in Perkasie, PA 18944

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