Job description

A great banking experience starts with a great team! Mid Penn Bank is hiring an Account Manager to support our Commercial Lenders in the Pottsville, PA area.
We believe that our ongoing success depends upon a skilled, satisfied and valued work force. As a member of our team, you can expect opportunities to develop your skills to help you excel in your role and achieve your professional career goals. We offer a comprehensive range of flexible benefits to support your personal and financial well-being. Our inclusive culture encourages all employees to share ideas, collaborate, and contribute to the values that make us a winning team for our customers, shareholders, and communities. We are committed to diversity, equity, and inclusion. People from underrepresented communities, Veterans, individuals with disabilities, and bilingual candidates are strongly encouraged to apply.
Position Overview
The Account Manager is responsible for assisting commercial lending officers with their loan portfolios and performing a variety of duties to meet the commercial services needs of the business customers. This individual will achieve customer service goals as established in the Commercial Services Division’s annual operating plan while complying with operating policies and procedures established for the commercial services function.

• *Essential Duties and Responsibilities

• Assists commercial lending officers with portfolio administration duties; obtains and reviews financial statements, borrowing base certificates and/or other information; prepares reports and pricing models; performs collateral inspections.

• Manages a portfolio of commercial loan accounts and develops relationships to support and retain customer relationships.

• Achieves goals assigned to the Account Manager as part of the Commercial Loan Department’s annual operating plan.
• Actively seeks and engages in learning and development opportunities to ensure peak performance by completing and/or demonstrating the following:
• Partners with manager to complete a written Individualized Development Plan that aligns with achieving current performance expectations and supporting potential career goals.
• Applies newly learned knowledge and skills on the job.
• Shares information with others that may benefit from his/her expertise.
• Seeks coaching and feedback to ensure high performance.

• Identifies loans that require an annual review; works with lenders to gather information necessary to complete annual reviews.

• Maintains a thorough knowledge of the features and benefits of all commercial products and services in order to ascertain customer needs; refers information to the appropriate calling officer.

• Assists customers in obtaining specialized services from other departments as necessary; provides help to customers with specific inquiries or service problems.
• Responds to inquiries relating to his/her particular area, or to requests from customers, other personnel, etc., within given time frames and within established policy.
• Administers lines of credit; produces/maintains line of credit reports and tickler; ensures lines of credit are compliant with terms and conditions.
• Prepares new credit requests for credit underwriting.
• Works with lenders to resolve problems with line of credit renewals.
• Assists loan officer with loan structure and loan closings.
• Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information.
• Maintains a working knowledge of operating policies and procedures which impact commercial services.
• Contacts attorneys and/or title companies to obtain all missing/inaccurate information to clear exceptions; obtains corrected documents.
• Works with lenders to ensure that delinquent taxes are paid and insurance is current.

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Education & Qualifications*

• A B.S. or B.A. degree in a related field normally required; specialized commercial services education and training.
• A minimum of three (3) to five (5) years' experience in related positions normally required.

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Mid Penn Bank offers rewarding career opportunities, competitive wages, great incentives and benefits._
Qualified applicants are considered without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, pregnancy, disability, or protected veteran status. We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria.
Equal Opportunity Employer–Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

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