Job description

The Clifford and Bradford team is looking for a Commercial Account Executive to implement and deliver outstanding insurance and customer service to our commercial clients. As an Account Executive you are in charge of ensuring a smooth client experience by managing day-to-day customer service interactions and maintaining strong and long-lasting relationships with our clients.
We will give you access to mentorship, training, resources, and development to ensure your success, but you will need to supply the drive and desire to be a Clifford and Bradford team member.

What You'll Be Doing

• Manage new and renewal insurance marketing: including negotiating with carriers, preparing presentation and proposal materials, collecting customer information and ordering insurance policies from carriers.
• Analysis: provide customers with insurance coverage analysis and recommendations for improved or additional coverage.
• Work with customers and carriers to handle incoming service requests.
• Update customer information: keep accurate, up-to-date records on customers in our agency management system.
• Customer service: ensure that you and your designated sales and service team provide effective and efficient customer service.
• Plus (the fine print): you’ll follow organization policies and procedures, sales and service standards and established workflows. You’ll ensure quality control through proper file documentation and maintenance. You’ll maintain confidentiality and be an all-around awesome member of our team.

Who We're Looking For

• You’re a client service expert. You’re passionate about delivering an exceptional level of customer service and support.
• You’re smart. You understand business and people.
• You’re good with people, even on the tough days. Good customer service is just part of who you are, and you love making people happy.
• You’re a team player. You maintain positive relationships with your colleagues—and you enjoy it.
• You’re that person everyone can depend on —to pay attention to details, to make deadlines, to be accurate and complete when interacting with clients, colleagues, and carriers.
• You love to learn. You’re earnest about improving and pursuing professional development.
• You can adapt —because our industry changes constantly and so do the needs of our clients.
• You have the ability to work in an online environment and to learn agency systems.
• You’re motivated and able to work in a fast-moving industry
• You can prioritize and execute insurance coverage on a time sensitive basis.

Compensation and Benefits
Clifford and Bradford Insurance offers a competitive salary with a comprehensive benefits package including medical, dental, vision, life insurance, 401k and more.

Position Requirements

• Insurance experience required, personal, commercial or other.
• Maintain current license requirements as noted by the Department of Insurance
• Must be a licensed and insurable driver
• AA degree

Job Type: Full-time

Pay: $24.00 - $45.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Insurance: 2 years (Required)

License/Certification:

• Property & Casualty License (Required)

Work Location: In person

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