Job description
Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult and Pediatric Trauma Center and acute care hospital. The comprehensive healthcare system includes a 484 bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of primary and specialty care clinics in Minneapolis and in suburban communities. Hennepin Healthcare has a large psychiatric program, home care and hospice, and operates a research institute, innovation center and philanthropic foundation.
Hennepin Healthcare is hiring a Clinical Associate or Medical Assistant or LPN (1.0 FTE: 5 days/week, 8 hour shifts) for our Medicine Clinic in downtown Minneapolis to work day shift.
***This position is currently Monday-Friday day hours but may expand to include evenings and weekends as we grow.
A $4,000 hiring incentive is available for eligible external candidates (MA and LPN level only; current employees and former employees returning to HHS within one year are ineligible).
- Rooms patients and obtains and documents vital signs, weight, height, head circumference (infants), and hearing and vision screenings
- Prepares exam rooms for patients and sets up rooms for basic procedures
- Cleans and/or sterilizes equipment to support infection control and OSHA standards
- Stocks and organizes clinic supplies
- Transports patients to and from tests
- Assists patients to transportation as needed
- Communicates observations and measurements outside of norm to RN or provider
- Labels and delivers tissue and fluid samples
- Initiates emergency response for medical emergencies and safety risks
- Performs point of care testing, such as glucometer testing
- Assists families with screening forms, such as developmental screen
- Answers the phones, performs data entry, and greets patients
- Simple appointment scheduling and limited registration tasks
- Runs reports
- Supports population health activities if appropriate, which may include outreach calls or care coordination
- Other duties as assigned
- Perform assigned clinical tasks under the direction of a physician or other providers including: administer medications, injections, and immunizations, spirometry, tympanometry, apply minor dressings and splints, connect patients to portable monitors e.g. pulse oximetry, nebulization, glucose monitoring, and urethral catheterization and other clinical duties as delegated within the Medical Assistant scope of practice
- Set up for and provide direct assistance to physicians and other licensed care providers with medical examinations and procedures including: colposcopy, flex sigmoidoscopy, minor surgery
- Perform specimen collection including: blood draws, sputum samples and urine samples.
- Perform hearing and vision screens and developmental testing
- Review patient information as required by the rooming process and competently enter information into the patient medical record
- Perform basic patient care activities including: place patients in rooms, take and chart vital signs
- Under the direction of a physician or other providers, patient information through standardized teaching sheets
- Perform limited registration and scheduling tasks in clinics that do not have clerical support and/or contact Patient Access Services to do phone registration and scheduling
- Clean equipment and rooms
- Procure and stock equipment and supplies and ensure that equipment is operable through quality assurance checks
- Attends mandatory department or unit meetings, in-services and appropriate work related education programs
- Conducts point of care tests as assigned and instructed once competency is established and verified
- Develops and maintains a positive working relationship with patient and family, team members, department and medical center personnel
- Supports clinic and medical center compliance with The Joint Commission standards, customer service and other initiatives
- Performs various technical clinical procedures within the scope of a Medical Assistant and only after competency is established and verified according to policies, procedures, and protocol including: maintaining oxygen equipment, performing oral or nasopharyngeal suctioning, routine incision care and using resources appropriately
- Performs basic clerical duties in EHR or contacts Patient Access Services for phone registration; answers phones and transfers calls appropriately
- Performs other duties as assigned
RESPONSIBILITIES – Licensed Practical Nurse
- Perform assigned clinical tasks under the direction of a provider or a registered nurse including: administer and dispense medications and immunizations
- Contribute to the initial and ongoing assessment of patients
- Obtain patient information and medical history including current medications, allergies, chief complaint, and immunization schedule
- Perform basic patient care activities including taking and charting vital signs
- Under the direction of a registered nurse, provide patient education from standardized teaching plans
- Transcribe orders, maintain telephone communication, and call prescription refills as directed by providers
- Perform other duties as assigned
Minimum Education / Work Experience
- High school diploma or equivalent
License/ Certifications
- Active BLS/CPR certification, or obtained within 3 months of hire
Knowledge / Skills / Abilities
- Ability to learn specialized clinical tasks and procedures in alignment with HHS standards
- Ability to work cohesively and respectfully with a diverse work force and patient population
- Ability to prioritize, organize, and communicate with team members
- Ability to read and follow written instructions; understand and communicate verbal and written information
- Ability to follow instructions and perform job duties that meet departmental performance expectations as well as HHS standards related to quality, accuracy, productivity, patient and family centered care, customer service, etc
Preferred Qualifications
- Direct patient care experience (such as EMT, Nursing Assistant)
- Post high-school education in healthcare, biology, or related field
- Bilingual in English and at least one other language commonly spoken by HHS patients
- Diploma or Associate’s Degree from an AAMA or AMT accredited Medical Assistant training program that includes a clinical externship or a formal medical services training program of the United States Armed Forces, as evidenced through educational transcripts.
- Experience with EPIC and/or similar electronic health record
- Proficient with Microsoft Office Software
- 6 months related experience or HCMC externship
- Possesses active certification/registration by the AAMA, AMT, or NHCA at time of hire.
Knowledge/ Skills/ Abilities:
- Ability to perform specialized clinical tasks and procedures in alignment with HCMC standards
- Knowledge of medical terminology
- Ability to effectively interview patients and collect information required to obtain medical history and to accurately register and/ or schedule patients
- Ability to work cohesively and respectfully with a diverse work force and patient population
- Ability to prioritize, organize, and communicate with multidisciplinary staff
- Basic computer knowledge
- Ability to read and follow written instructions; understand and communicate verbal and written information
- Ability to perform job duties that meet departmental performance expectations as well as HCMC standards related to quality, accuracy, productivity, patient and family centered care, customer service, etc.
License/Certifications:
- Credentialed or Registered through AAMA, AMT, or NHCA within six months of employment.
- Must have and maintain valid American Heart Association Basic Life Support for Health Care Providers certification or the ability to obtain this within the first three months of employment.
- Ambulatory Care Float Pool: Medical Assistant positions in the float pool require driving to off campus clinics. Must have a valid driver’s license and the availability of an insured vehicle or demonstrate ability to travel to offsite clinics during the work shift within a one-hour timeframe.
QUALIFICATIONS – Licensed Practical Nurse
Minimum Qualifications:
- Completion of an approved course in practical nursing
- Possession of a valid license as a Licensed Practical Nurse issued by the Minnesota Board of Nursing
- Current CPR certification
Knowledge/ Skills/ Abilities:
- Must possess basic nursing skills and deliver safe patient care
- Attention to detail and ability to problem solve are essential
- Effective interpersonal, verbal, and written communication skills
You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.
Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.
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