Neonatal Intensive Care Unit

Our 142-bed NICU has an array of specialized services including a program dedicated to the care of micro-preemies, and neonatal transport and ECMO programs. Orlando Health Winnie Palmer is proudly home to one of the largest award-winning neonatal intensive care units in the country and is recognized as a “Best Children’s Hospital” in Neonatology by U.S. News & World Report.

The Clinical Assistant Nurse Manager (CANM) is responsible for the shift operations within the clinical setting in the Neonatal Level II (NICU) to ensure delivery of high-quality service and optimal patient flow. In conjunction with the Department Nursing Operations Manager and the Assistant Nurse Manager (ANM), provides guidance and direction on unit operations including patient care assignments, customer experience, productivity, shared leadership, and quality outcomes

• Manages staffing for assigned and oncoming shifts, based on patient acuity to ensure patient care needs are met.
• Manages patient flow and intervenes to achieve expected outcomes.
• Coordinates patient flow by working directly with the Administrative Supervisors, Care Coordinators, and Discharge Planners to achieve expect4ed outcomes.
• Monitors overall status of patients within area of responsibility and closely monitors status of seriously ill patients.
• Provides input with the clinical evaluation of team members.
• Assists in the coordination and participates in the delivery of patient care ensuring compliance with physician orders and established policies, procedures, and standards of practice.
• Participates in multidisciplinary rounds.
• Performs direct patient care activities as required to meet operational needs.
• Interfaces with patients and families to provide instruction, promote participation in patient care, and to coordinate nursing activities.
• Participates in and/or leads safety huddles.
• Embraces, communicates, and promotes change.
• Cultivates exemplary customer experience throughout the unit/department by conducting Nurse Leader rounds and investigating and responding to patient/family and physician complaints.
• Advocates on behalf of the nursing staff to represent the concerns of patients, families, and staff.
• Monitors the use/maintenance of equipment to ensure staff have the needed equipment for patient care and they are able to appropriately utilize equipment.
• Supports and sustains all leader-driven initiatives

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  Bachelor of Science in Nursing Degree (BSN) preferred.