Job description
Overview:
Talent Pool: Clerical/Administrative Responsibilities:
Qualifications:
EXPERIENCE:
LICENSURE/CERTIFICATION/REGISTRY/LISTING:
Schedule patients for follow-up appointments, testing, etc. upon check out. Assure testing and admission pre-authorization as necessary. Assist clinical areas in scheduling and clerical duties. Cover Clinic Registrar duties as needed. Serves as a liaison between patient and medical staff. Answers incoming telephone calls. Schedules patient appointments. Cover Clinic PCC in Check out duties as needed. Serves as a liaison between patients / referring offices and medical staff via written and verbal communications.
Talent Pool: Clerical/Administrative
Assist nursing staff with clerical duties including copying, faxing, and obtaining medical records to aid in patient processing.
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Collect new patient demographics/insurance information and enters the data into patient file.
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Communicate, verbally and in writing, with appropriate staff to aid patient processing.
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Complete required documentation for procedures and tests, including pre-certification. -
Directing patients at discharge or on the telephone to include scheduling appointments with other physicians or testing facilities with referral information provided by nurse or physician and send appropriate medical records to the physician for that appointment.
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Greets all patients in a timely and cheerful manner. Directing full attention to patients to ensure quality customer service.
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Maintain data keeping devices (logs, statistics, etc.) for outpatient testing area.
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Monitor and adjust physicians' schedules as needed.
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Schedule patient appointments: follow-up, new and same day add-on, procedures, no shows, and testing.
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Take phone messages, as needed, and distribute to appropriate personnel.
-
-
Collect new patient demographics/insurance information and enters the data into patient file.
-
Communicate, verbally and in writing, with appropriate staff to aid patient processing.
-
Complete required documentation for procedures and tests, including pre-certification. -
Directing patients at discharge or on the telephone to include scheduling appointments with other physicians or testing facilities with referral information provided by nurse or physician and send appropriate medical records to the physician for that appointment.
-
Greets all patients in a timely and cheerful manner. Directing full attention to patients to ensure quality customer service.
-
Maintain data keeping devices (logs, statistics, etc.) for outpatient testing area.
-
Monitor and adjust physicians' schedules as needed.
-
Schedule patient appointments: follow-up, new and same day add-on, procedures, no shows, and testing.
-
Take phone messages, as needed, and distribute to appropriate personnel.
-
EDUCATION:
High School Diploma or equivalent, Required
EXPERIENCE:
2 years, Preferred
Two years of medical office experience preferred.
An equivalent combination of education and experience may be considered.
Two years of medical office experience preferred.
An equivalent combination of education and experience may be considered.
LICENSURE/CERTIFICATION/REGISTRY/LISTING:
REQUIRED
PREFERRED
PREFERRED
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