GENERAL DESCRIPTION OF POSITION

The drop-in center is designed to provide free, temporary, short-term childcare for the students of the Excel Center until regular childcare is located. The drop-in center is available when students are studying on-site or are in class and will serve children up to age 12. A child may stay at the drop-in center for a maximum of 4 consecutive hours each day.

The Childcare Attendant assists in ensuring the safe and caring management of all the children entrusted to the drop-off center. This means monitoring children in the center, serving snacks, and facilitating learning opportunities for the children while in their care. Additionally, the Attendant will assist in keeping parents informed of policies and procedures at the center.

Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers, and management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Facilitates hands-on interactive learning experiences working with children directly.

2. Assists in the registration process of children.

3. Updates and ensures accuracy of student files.

4. Maintains regular communication with parents regarding services, enrollment, scheduling or routine changes, special events for the child(ren).

5. Assists in achieving of short- and long-term goals for the Center.

6. Contributes ideas for the development and facilitates the execution of the curriculum and program activities.

7. Participates in regular team meetings.

8. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

High school or GED, plus specialized schooling and/or on-the-job education in a specific skill area, e.g., data processing, clerical/administrative, equipment operation, etc., plus 12 to 18 months related experience and/or training. Or equivalent combination of education and experience.

COMMUNICATION SKILLS

Not indicated.

MATHEMATICAL SKILLS

Not indicated.

CRITICAL THINKING SKILLS

Not indicated.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Child/infant CPR certified or willing to obtain

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

SOFTWARE SKILLS REQUIRED

Not indicated.

INITIATIVE AND INGENUITY

SUPERVISION RECEIVED

Under general supervision where standard practice enables the employee to proceed alone on routine work, referring all questionable cases to supervisor.

PLANNING

Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work; may also occasionally assist in the planning of work assignments performed by others within a limited area of operation.

DECISION MAKING

Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance; the latter of which would affect the work operations of other employees and/or clientele to a moderate degree.

MENTAL DEMAND

Moderate mental demand. Operations requiring almost continuous attention, but work is sufficiently repetitive that a habit cycle is formed; operations requiring intermittent directed thinking to determine or select materials, equipment or operations where variable sequences may be selected by the employee.

ANALYTICAL ABILITY / PROBLEM SOLVING

Moderately repetitive. Activities with slight variation using a definite set of processes or directions with some degree of supervision. Choice of learned things in situations which conform to clearly established patterns and modes.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but not limited to interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.

No supervision.

Supervises the following departments: Not indicated.

RESPONSIBILITY FOR FUNDS, PROPERTY, and EQUIPMENT

Regularly responsible for property where carelessness or error would result in only minor damage or minor monetary loss. Almost continuous care and attention are required when handling this property to prevent loss.

ACCURACY

Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might go undetected for a considerable period, thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses, or embarrassment to the organization. The possibility for error is always present due to the requirements of the job.

ACCOUNTABILITY

FREEDOM TO ACT

Directed. Freedom to complete duties as defined by wide-ranging policies and precedents with mid to upper-level managerial oversight.

ANNUAL MONETARY IMPACT

The number of annual dollars generated based on the job's essential duties/responsibilities. Examples would include direct dollar generation, departmental budget, proper handling of organization funds, expense control, savings from new techniques, or reduction in manpower.

None. Job does not create any dollar monetary impact for the organization.

IMPACT ON END RESULTS

Modest impact. Job has some impact on the organization’s end results, but still from an indirect level. Provides assistance and support services that facilitate decision-making with others.

PUBLIC CONTACT

Frequent contacts with the general public, patrons, or other outside representatives, wherein the manner of handling these contacts has a bearing on the organization's position and operation.

EMPLOYEE CONTACT

Contacts of considerable importance within the department or office, such as those required in coordination of effort, or frequent contacts with other departments or offices, generally in the normal course of performing duties. Requires tact in discussing problems and presenting data and making recommendations, but responsibility for action and decision reverts to others.

USE OF MACHINES, EQUIPMENT, AND/OR COMPUTERS

Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, driver's license/CDL, etc.)

WORKING CONDITIONS

Disagreeable working conditions. Continuously exposed to several elements such as noise, intermittent standing, walking: and occasional pushing, carrying, or lifting.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The noise level in the work environment is not indicated.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions and expectations.

Semi-repetitive, low physical. Semi-repetitive type work requires periods of concentration for varied time cycles as prescribed by the tasks.

Not indicated.

ADDITIONAL INFORMATION

Education

High school diploma and/or G.E.D required

Continuing Education in Child Development, Early Childhood Education, or a related field is preferred.

Qualifications

1-year experience in a childcare setting

Coursework/training in early childhood development is a plus

Child/infant CPR certified or willing to obtain

Has working knowledge of computer programs to perform clerical tasks: Google Applications (specifically Gmail), Excel, Word, and Internet Explorer.

Excellent verbal and written communication skills

Must possess excellent customer service skills

Flexible, energetic, and detail-oriented

Ability to juggle multiple duties

Ability to resolve conflicts

Must be at least 18 years old

Must be able to pass a criminal background

Center Hours of Operation: Hours range from 8:00 AM-9:30 PM Monday-Thursday & 8:00 AM-5:00 PM on Friday. Hours will vary depending on location.