Job description

The Shelter Coordinator with the guidance of the Executive Director will oversee all of the shelter’s daily operations. This position will set the shelter rules and procedures and will serve as the “go-to” person whenever shelter staff has a concern that needs to be addressed. This will also ensure that annual goals and objectives for the shelter will be implemented to the success of the program. In addition, the Shelter Coordinator will work together with the Social Service Worker to develop programs and resources and formulate case plans that promote moving towards self-sufficiency.

WORK COMMITMENT: 40 hours a week

QUALIFICATIONS:

· A Bacholers degree , five years experience in business administration and Social Services/Counseling preferred

· Demonstrate ability to work effectively and collaboratively with a culturally diverse population of clients, other care providers, family and community members

· Ability to work collaboratively as a member of a team

· Organized and detail oriented

· Ability to function under pressure

· Ability to be flexible, open and responsive to crisis management

· Be familiar with and respect Christian values and tenets

· A person of integrity whose actions are consistent with our ethical standards of conducts and tenets

· Adheres to HACC policies, procedures, code of conduct and attendance rules

· Maintains strict confidentiality of all information

RESPONSIBILTIES:

Supervision:

· Supervision of Changing Lives Homeless Shelter, caseworker and Shelter staff.

· Review and administer annual goals and objectives of the homeless shelter.

· Professional development of all staff to increase skill sets.

· Mediation of staff issues, unless at grievance level.

· Facilitate staff meetings and trainings.

Administration:

· Prepare monthly, quarterly, and annual program reports.

· Attend management, board functions and staff meetings.

· Create, review, and manage staff’s daily schedules and timesheets.

Programmatic:

· Maintain Program specific rules and regulations.

· Develop, foster, and maintain a positive environment for all clients, staff, volunteers, providers and/or visitor.

· Admit new clients into shelter and assess the appropriateness of each resident for placement at the Shelter.

· Complete the intake process with new clients, review rules and receive a release of responsibility in accordance to Shelter policy.

· Review and update staff logs electronically with any important information that occurs during their shift.

· Maintain consistent communication with Executive Director on all aspects of shelter-related activities.

· Provide timely assessments and address maintenance-related tasks that arise for shelter facilities.

· Ensure client accessibility to supplies, snacks, and lunches as appropriate per Shelter policy.

· Monitor building security and allow shelter entry and exit as appropriate and in accordance to shelter policy.

· Monitor assigned chores and make sure tasks are completed by clients, as well as, the cleanliness of central office, storage areas, common areas, kitchens and hallways.

· Monitor and update wash schedule and chore list as needed.

· Process client discharges and ensure a discharge form is completed, check client’s room for cleanliness and request client to complete an exit interview.

· Supervise, assist and assemble intake folders for new clients in accordance with policy

· Ensure residents adhere to agency policies and guidelines, including but not limited to curfew, cleaning standards for rooms, completion of chores, etc.

· Conduct biweekly staff meetings and shelter house meetings.

· Supervise interviewing, assessment, crisis intervention, long and short-term goal setting, problem solving, and behavioral management for clients.

· Review and approve the Social Service staff management reports.

· Supervise and approve client progress notes, staffing and advocacy.

· Develop and maintain policies, procedures, and physical plant as required from HACC.

· Ensure compliance with agency policies and procedures for both clients and staff.

· Ensure proper maintenance of the physical site.

· Maintain accurate programmatic documentation such as fire drills, incident reports,

daily logs, progress notes, and any other documentation required.

· Interaction with public entities, with regard to the homeless shelter.

· Implement all program safety procedures.

· With the support of the Executive Director, develop staff training and monitor compliance.

· Supervise and support program staff (staff meetings, direct observation, written

Evaluations.)

· Evaluate work performance of staff as specified by agency personnel policies.

· Interview and hire staff as needed with the assistance of the Personnel Committee and Executive Director.

· Train and supervise volunteers and interns.

· On call 24 hours a day for emergencies/staff support and guidance.

· Oversees the case plan to ensure the Social Service staff completes the following:

· An initial needs assessment/intake within 5 days of client entry and acts upon critical needs appropriately and immediately.

· Orients clients to the shelter programs, requirements, and consequences

· Non-Shelter Clients: complete an initial intake assessing the client’s needs and make the appropriate referrals to outside agencies or perform assistance if resources are available at HACC.

· Develops a comprehensive client-driven case plan with both short-term and long-term goals identified.

· Completes a timeline and measures for each goal.

· Monitors progress towards goals in regularly scheduled weekly sessions.

· Evaluates and adjusts case plans as needed and provides written warning with consequences if satisfactory progress is not being met.

· Empowers clients to become involved in their won planning and goal setting.

· Refers clients to appropriate resource to asst with meeting goals.

· Designs, coordinates, and implements Life Skills and other training programs aimed at learning and practicing life skills, decision-making, job seeking skills, hygiene, and budgeting.

Additional duties may be asked of you, on occasion, by the Executive Director of the Hanover Area Council of Churches.

PROBATIONARY PERIOD: This position has a 90 day probationary period with review.

Job Type: Full-time

Pay: $45,000.00 per year

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Hanover, PA 17331: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.