WHY JOIN OUR HOSPITALITY TEAM?

1. Free Associate Meal is provided each shift greater than six hours!

2. Flexible Schedules Available! Full Time, Part Time, and Flex/On Call is available

3. A very competitive pay rate!

4. Tailored uniforms are provided.

5. Excellent employee discounts with Marriott Hotels & Marcus Hotels & Resorts properties!

6. Full Time benefits include: Medical, Dental, Vision, Life, 401K, Marcus Stock purchase plan, Paid Time Off: (6) Company Paid Holidays

7. The hospitality industry offers unlimited opportunities for career advancement.

8. $200 Associate Referral Bonus Program!

9. Free Parking

For those that seek it out, this property is a springboard for your hospitality career! For others, the part-time roles

provide perfect balance and supplemental income for their family. We believe a diverse workforce is something to celebrate: our team members speak English, Spanish, Vietnamese, Arabic, Kurdish, and Slovakian.

The best part of being on our team is the adrenalin rush when you hear that the tasks that you have done have created something magical for our guests! The one thing that we have learned is the difference between a good event, and a magical event, is the focus on the details. We only hire those who are at the top of their game and specialize in the details! Guests tell us that they love to visit our property, as a place to connect, celebrate and be inspired! Our teams deliver magic, day in and day out. Now is the opportunity to be a part of something meaningful!

VIDEO TOUR: http://www.youtube.com/watch?v=50WLNfF-aI4&sns=em

Apply now! We are looking forward to getting to know you better!

EOE / M / F/ D / V

TITLE & SHIFT: Café/Miller Time Pub Host/Hostess-Monday-Friday from 6:00-2:30 p.m. Each week, schedules are arranged based on various customer events. However, some quiet weeks may have zero payroll hours if there are low guest events booked for that week. This team generally works during every Husker Game.

POSITION PURPOSE
To greet and escort guests to tables in the restaurant while maintaining a courteous and efficient operation of the dining area to ensure guest satisfaction.

ESSENTIAL FUNCTIONS
1. Greet guests as they arrive, obtain information pertaining to name and reservation time, or assign available tables to walk-in guests. Ensure even distribution of tables for each server.
2. Politely escort guests to table, hand them menus, wine list, and inform them who their server will be and describe any specials, including buffet options.
3. Depart from tables with a courteous farewell. Inform server of additional guests that may be joining a table as well as provide additional table seatings when needed.
4. Receive, record, and make any necessary arrangements for reservations and special functions in the restaurant.
5. Assist wait staff and bus staff as needed.
6. Assist with all to-go orders.
7. Thank all guests graciously and invite them to return.
8. Promote excellent guest/associate rapport by responding and completing all requests promptly, efficiently, and courteously.
9. Follow all Marcus Hotels and Resorts policies and procedures, Marriott Standards, and Information Protection procedures.
10. Attend all scheduled mandatory Food and Beverage Department meetings, trainings and hotel meetings.
11. Perform all other related duties and special projects as requested and/or assigned.

POSITION REQUIREMENTS
1. High School Diploma preferred.
2. No experience required. Prior hospitality, restaurant and/or customer service experience preferred.
3. Knowledge of appropriate table settings and proper set-up preferred.
4. Ability to respond quickly and accurately to guest requests.
5. Ability to handle multiple tasks quickly and efficiently.
6. Ability to recite and promote a variety of menu items.
7. Ability to move through a crowded room to seat guests.
10. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
11. Excellent interpersonal, listening and communication skills to include the ability to read, write, speak, and understand the English Language.
12. Must be able to lift, push, pull and or carry up to 30 lbs.
POSITION REQUIREMENTS (continued)
13. Ability to stand and move throughout continuously to perform essential job functions
14. Ability to work POS system.
15. Ability to self-motivate during slow periods.
16. Cash handling experience preferred.
17. Ability to inform and direct guests to events throughout the hotel.
18. Ensure proper posture is maintained while at host(ess) stand.
19. Ability to obtain and maintain an active Lancaster County Food Handler and Responsible Beverage Service Training Certification as well as any additional training / certification requirements per Marcus Hotels / Resorts, Marriott and Lancaster County.
20. Hearing and visual ability to observe and detect signs of emergency situations.
21. Must be able to represent the company in a professional, well-groomed and courteous manner.