Job description
Our family has proudly been serving West Texas, Eastern New Mexico, and the Texas Panhandle for the past 40 years. We have a legacy of delivering excellence and have been awarded the exclusive Nissan's Circle of Excellence Award 10 times. We are the best of the best - and we take great pride our employees.
WE OFFER:
- Paid training
- Clear promotion track
- Health, Dental, Vision, & Life Insurance
- 401k
- Paid Vacation
- Promote from within
- Excellent work environment
- Great team culture
Responsibilities
- Respond to customer requests using our CRM (Customer Relationship Management) system
- Send emails, texts, and respond to real-time requests in chat sessions from our various website
- Work with various Web based applications to obtain pricing, product availability and information
- Follow specified tasks in an attempt to secure an appointment to the dealership showroom
- Assist with lead generation by managing incoming email leads and set appointments for vehicle demonstrations over email and text communication
- Prepare email collateral for clients in anticipation of scheduled appointments, making sure clients are informed before they walk into the dealership
Qualifications
- Prior Sales or Customer Service experience is required
- Previous automotive experience preferred
- MUST have a strong desire for a long-term position
- Personal integrity
- Strong work ethic
- Strong attention to detail
- Strategic thinker - ability to see the entire picture
- Develop relationships with customers
- Very task oriented
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