Job description

Principle Responsibilities & Position Purpose:
Contribute to customer satisfaction by preparing & serving high quality food products in accordance with the brand standards. Maintain cleanliness and guest ready appearance of the outlet. Understands and implements the mission statement, values, and culture at all time

Pre-Requisites (Requirements):

• 1+ years of experience in food and beverage position preferred
• High School diploma or equivalent of same

--Must display professionalism and have characteristics of honesty and trustworthiness

• Must have excellent attendance and punctuality

Work Environment & Context:

• Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
• Must be able to stand for eight hours, bend, stretch, and reach
• Long hours sometimes required. Work schedule varies and may include occasionally working on

Holidays, weekends, and evenings

• Must be able to push or pull 60 pounds and lift and/or carry 30 pounds

Required Knowledge, Skills, and Abilities:
Knowledgeable in:

• Entire property, staff services, hours of operation, type of rooms, locations, rates, and discounts.
• Menu items and beverage choices
• Standards of operation as required by brand
• Be able to answer inquires of shopping, dining, entertainment and travel directions.
• Daily hotel operations, check daily events, bulletin boards, and be up to date on changes, new

procedures and events.

Skills:

• Suggest and service quality food and beverage items as per standards
• Service minded, friendly professional behavior

Abilities:

• Multi task, detail oriented, remain service centric
• Communicate with guests and co-workers
• Assist with guest issues with professionalism maintaining hospitable attitude.
• Works as a team member in aspects such as cleaning, food preparation, and storage.

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