Job description
For those who seek the best, there's only Stein.
The Residences at the Chateaux: Based on a unique concept, club ownership at The Residences enables owners a premium Deer Valley ski home at a fractional price. But the real value of ownership stems from the club's exclusive ambiance, amenities and services. The club combines Deer Valley residential elegance with luxury hotel services and private amenities.
Why work for the best?
The Stein Collection creates legendary experiences for our team members, guests, and owners at all four of our properties: Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences. We believe that our goals are realized through commitment to our team members, where every person is a valuable asset and key ingredient to success.
We consider ourselves very fortunate to be based in Park City, a vibrant, community-oriented town, and consider it our duty to contribute, support, and partake in these extraordinary efforts. As a long-established icon and ever-growing brand, Stein Collection employs hundreds of hard working, diverse, and exceptional team members year-round. More than 70 team members have been with us for 10 or more years and we attribute our staff loyalty to the positive and respectful company culture our team fosters.
Summary
To provide prompt, courteous service to guests and familiarize all incoming guests to the Lodge. Establish high standards of conduct to maintain a professional image to our guests. Responsible for the overall satisfaction of our guests.
Essential Functions:
- Welcome guests sincerely and make their stay as enjoyable as possible. Effectively and seriously respond and deal with the guests needs and requests
- Be fully aware of daily functions in the hotel. Knowledgeable of surrounding area’s attractions and points of interests
- Assist guests at check-in and checkout. Tag, store, and distribute baggage
- Orient guests to the Lodge and facilities
- Show rooms and property to visitors
Education, Experience, and skills required:
Valid Utah Driver’s License
At least 21 years old for insurance purpose
Stein Eriksen Lodge, Park City’s only Forbes Five-Star Hotel and Spa, offers:
- Competitive wages and bonus plans to recognize your dedication and service with us
- Paid training time and programs
- Chef prepared meals daily in our cafeteria, at no cost to you
- On site heated garage for employee parking -a great perk in winter!
- Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
- Flexible schedules and time off policies to accommodate family, school, and other activities
- Weekly raffles for tickets to events such as the Utah Jazz, Grizzles, and Salt Lake Bees
- Monthly team member appreciation events and recognition programs
- Hotel room, spa, dining, shopping, ski/snowboard rental discounts available
We pride ourselves on being an EEO. We are committed to hiring a diverse workforce.
Skills
Preferred- Communication
- Customer Service
Behaviors
Preferred- Enthusiastic: Shows intense and eager enjoyment and interest
- Team Player: Works well as a member of a group
Motivations
Preferred- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Self-Starter: Inspired to perform without outside help
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