Job description

Position Overview:

Mazeh a unique approach to modern Mediterranean cuisine and beverage, seeks professional, friendly, and enthusiastic baristas'! We are in Miami’s newest Downtown destination, Yotel Miami.

The Barista is responsible for interacting with the restaurant guests, fellow staff members, and supervisors in a polite, courteous, and hospitable manner to ensure all guests have an exemplary experience, actively takes orders, gives suggestions,

Major Duties & Responsibilities:

- Must be an “out of the box” thinker. Bringing to life the YOTEL Miami Food & Beverage concept.

- Presents menu, answers question, makes suggestions regarding food and beverage.

- Greeting customers in a friendly manner and taking food and drink orders

- Preparing and serving beverages, ranging from simple to elaborate ones

- Preparing and serving food items such as soups, sandwiches, and pastries

- Answering customers' questions about menu choices

- Promoting and recommending menu options to customers

- Maintaining inventory and equipment by cleaning, troubleshooting and scheduling repairs

- Keeping the work environment sanitary and organized

- Evaluating and modifying processes to improve efficiency and quality of service

- Working to attract new customers and expanding the menu

- Presents bill to guests ensuring accuracy.

- Collects payment for all products served verifying signatures for credit card payments.

- Thoroughly washes and sanitizes all kitchen and restaurant dishes, glassware, utensils and other equipment using a dishwasher or by hand as designated.

- Wipe down counters, equipment, stools, chairs, tables, and other areas as required.

- Adherence to all sanitation policies and protocols while embodying YOTEL Beverage & Food concept understanding how his/her actions and execution directly affect the guest experience.

- Helps to maintain the cleanliness of the restaurant and integrity by completing all duties and special projects as issued by management daily.

- Maintain food safety and food handling procedures throughout shift.

- Must adhere to all cash handling policies and procedures as outlined in bank contract.

- Complies with all company safety and risk management policies and procedures.

- Attends daily pre-shift meetings and monthly departmental meetings.

- Participates in regular safety meetings, safety training and hazard assessments.

- Attends training programs (classroom and virtual) as designated.

Skills/Qualifications:

- High school diploma or equivalent required.

- Welcoming individual who enjoys genuine guest interactions.

- Ability to multitask while maintaining a sense of calm.

- Organizational skills are strongly preferred.

- Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

- Listen well and communicate in a professional and friendly manner

- Focus on customer satisfaction

- Practice basic safety procedures with respect to equipment and handling hot beverages

- Be efficient and organized

- Build good relationships with customers

- Maintain a clean work environment

- Keep supplies replenished to minimize based on par amounts

- Able to regularly reach with hands and arms, climb or balance, stoop, kneel, or crouch, and taste and smell. Able to regularly stand and walk.

- Able to work in close quarters or small rooms and be frequently exposed to wet, cold and/or humid conditions.

- Able to work in noisy and loud environment.

- Able to work nights, weekends and holidays when business needs dictates.

- Able to work in fast paced, stressful environment.

- Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence.

- Able to effectively present information in English, in one-on-one and small group situations to guests and other employees of the organization.

- Ability to add, subtract, multiply and divide

What are Yotel people like?

- Pro-active with a ‘can do’ positive attitude

- Likes to be busy, always looking for the next task or goal to achieve

- Great attention to detail in everything that they do

- Sociable and confident with each other and our guests

- Friendly, warm and welcoming always

- Professional in their outlook, taking pride in their appearance, performance and reputation

- Takes responsibility for their actions and those of the wider team

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Restaurant type:

• Bakery
• Coffee shop

Shift:

• Day shift

Ability to commute/relocate:

• Miami, FL 33132: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Guest services: 1 year (Preferred)
• Baristas: 1 year (Preferred)
• Hospitality: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person

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