Job description

The Coffee Bean & Tea Leaf® is a popular “California born and brewed” family-run specialty coffee and tea retailer that was brought to Hawaii by the Sullivan Family of Companies in 2005.  We are passionate about serving customers our carefully handcrafted products including an extensive menu of coffee, tea and beverage innovations exclusive to The Coffee Bean & Tea Leaf®, and locally made fresh food offerings.

The Assistant Manager supports the store manager in running an efficient and profitable operation of a The Coffee Bean & Tea Leaf store. The Assistant Manager is responsible for ensuring that the store meets Company standards in sales, staffing, product quality, visual merchandising, and operations. Assists the Store Manager with the goal of providing customers with excellent, quality products and fast, friendly service. This position enforces all procedures in the absence of the Store Manager and coordinates, as necessary, with the Corporate Office. Manages the training of Baristas and Lead Baristas. The Assistant Manager will have significant product knowledge and demonstrate positive, friendly and courteous customer service, as well as be able to demonstrate a commitment to our Guiding Principles and House Rules.

Skills

• Excellent English verbal and written communication skills
• Computer literacy, Proficient with Microsoft Office Suite Program, Word, Outlook, Excel etc.
• Excellent teamwork, interpersonal, multitasking and problem-solving skills
• Requires high organization and great attention to detail
• Performs with a “sense of urgency” and possesses a positive attitude

Education & Experience

• High School Diploma or GED, required
• Minimum (1) one year retail experience, preferably with a specialty coffee store
• Assistant management in a specialty store or food establishment, preferred
• Minimum of one (1) year customer service experience, preferred
• Register and cash handling experience

Physical Requirements

• Use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
• Regularly required to handle food, hot beverages, and work with sharp objects
• Frequent standing and walk for long periods of time, approximately 90% of shift
• Ability to bend over and kneel frequently
• Must frequently lift and/or move up to 30 pounds; occasionally carry up to 25 pounds
• Required to work in cold temperatures for long periods of time

Benefits include competitive wages and tips, flexible schedules, medical insurance, paid vacation, 401k retirement plan with a company match, advancement opportunities, and more!

We are an EEO/AA employer, including disability and veterans.We are currently seeking a full-time Assistant Store Manager to join The Coffee Bean & Tea Leaf - Lahaina!

The assistant manager assists the store manager in running an efficient and profitable operation of a The Coffee Bean & Tea Leaf store. The assistant manager assists the store manager with the goal of providing customers with excellent, quality products and fast, friendly service. Assistant managers manage the training of baristas and lead baristas. The assistant manager will be expected to have significant product knowledge and demonstrate positive, friendly and courteous customer service, as well as be able to demonstrate a commitment to our Guiding Principles and House Rules.

Qualifications:

• Minimum high school diploma or equivalent .
• Minimum one year retail experience, preferably with a specialty coffee store.
• Assistant management in a specialty store or food establishment preferred.
• Proficient on a computer; familiar with software programs such as Microsoft Word, Excel, Outlook.
• Must be able to work overtime, including weekends, evenings and special events as needed.
• Well-organized, detail-oriented and able to multi-task.
• Must have effective problem solving/decision making abilities.
• Must be able to lift up to 30lbs and frequently bend and twist from the waist.
• Must have excellent verbal and written English communication skills.
• Must comply with all company policies and requirements
• TB Clearance required.

Benefits include competitive wages, flexible schedules, medical insurance, paid vacation, 401k retirement plan with a company match, advancement opportunities, and more!

To apply, please attach your resume as a PDF via this posting or apply online at www.coffeebeanhawaii.com/careers.

We're sorry that we will not be able to respond to all submissions. Only qualified candidates will be contacted. Mahalo!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Restaurant type:

• Coffee shop

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Retail: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

License/Certification:

• TB Clearance (Preferred)

Work Location: One location

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