Ames Tools Corporation, a GMS Company is the leading provider of automatic taping and finishing (ATF) tools, supplies, and training to the professional drywall finishing industry.

GMS is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates a network of more than 250 distribution centers nationwide. For more information about GMS, visit www.gms.com or any one of our subsidiary company websites.

This position is responsible for the overall revenue and operational aspects of the district. The DM will coach, develop and supervise Store Managers as well as other field support positions. The DM will provide oversight and direct alignment with the RVPs strategic plan. Success in this position is determined by measuring: revenue and profit growth, market growth, management development, process improvement, fiscal management, technology implementation, collaboration with other functions, quality of front line workforce and attaining measurable objectives.

Essential Duties and Responsibilities:

• Provide leadership to ensure the District achieves budget and holds staff accountable to meet store level budget targets.

• Develop new stores and markets.

• Review financial statements, sales or activity reports or other performance data to measure productivity or goal achievement and to identify areas needing cost reduction or program improvement

• Coach Store Managers to understand financial statements, sales or activity reports or other performance data to measure productivity or goal achievement and to identify areas needing cost reduction or program improvement

• Analyze weekly reporting and implement action plans where necessary

• Coordination of people and resources

• Partner with Human Resources to provide support for personnel management functions such as: creating job postings, recruiting, screening, interviewing/selection, hiring, providing performance feedback, coaching for improvement and development, handling terminations and other support that may be necessary. Also responsible for working with the HR Team, delivering Employee Training.

• Monitor/assess performance of self and direct reports to make improvement or take corrective action

• Conduct routine audits, request audits be performed by others, and review audits conducted by others, to ensure regional compliance with all policies and procedures such as cash handling, inventory control and accuracy, and monitoring rental and sales activities

• Assist corporate office and stores with tool shipment logistics and problem resolution

• Utilize expertise with concepts of merchandising, product placement, and add ons to guide stores in region on effective merchandising

• Oversee store processes to ensure retail locations have proper tool inventory and merchandise inventory levels meet set standards

• Build “ a Sales Excellence” culture for District personnel impacting existing customers and prospective customers throughout the District

• Responsible for timely submission of reports to stakeholders

• Support marketing efforts by analyzing open markets requiring distribution and assisting with preparation of market/location strategy

• Participate in regional client development activities and support roll out of business development activities

• Knowledge of principles and processes for providing customer service, to include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

• Provide leadership to ensure the District achieves budget and hold staff accountable to meet store level budget targets

• Monitor stores progress toward achieving tools on rent and inventory turn goals, developing action plans where necessary

• Responsible for district project execution

• Lead district meetings to identify areas that need research or support, share best practices throughout the District, Region and the company, evaluate and communicate obstacles that impact operations and provide feedback to corporate when necessary

• Provide support and oversight for District Franchise locations

• Perform tasks as directed by RVP

• Providing information to supervisors, co-workers, and subordinates by telephone, in writing, by email and in person

• Travel – will travel between 50-75% of time

Supervisory Responsibilities:

Supervises Store Managers, Assistant Store Managers, and Delivery drivers/Repair Technicians for an assigned district.

Education and/or Experience: Bachelor’s degree is preferred and/or related experience managing multi-unit retail locations.

Competencies:

Experienced operations manager with proven abilities in management in all phases of store operations. Must be able to manage remote Store Managers in a one to two person store environment. Must possess business savvy and outstanding sales and operations knowledge.

Builds Talent:

• Must train and evaluate associates to be action / results oriented
• Must be excellent motivator / developer of people

Drives execution:

• Meeting and/or exceeding budget expectations for revenue, store contribution and cost control

Effective Communication:

• Active listener who gives full attention to what others are saying, takes time to understand others and, asks questions as appropriate

Leading courageously:

• Skilled at analysis & decision making, must be adaptable to changing market conditions great communications skills and ability to solve internal

Personal accountability:

• Must exhibit integrity beyond reproach

Process excellence:

• Must understand the need for and impart continuous improvement initiatives to associates

Communication Skills: (Spanish/English) Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

Bi-Lingual is a plus.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Certificates, Licenses, Registrations: Requires valid driver license with good driving record.

Other skills and abilities: Computer proficiency required. Must be comfortable with web-based applications.

Decision Making and Impact – Reviews financials with store managers and uses expertise to identify areas for improvement; implements permanent corrective/improvement process, puts together action plans for the store manager to carry forward.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. Must be able to talk and hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to sit, climb or balance, and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. The employee may have to sit and drive for two to four hours at a time to travel to a store. Employee must be able and willing to travel by airplane.

Work Environment:

The work environment characteristics described here are representative of what an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The retail facilities are air conditioned on the sales floor; however, the storage area may not be air conditioned.

Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Compensation:

Salary Range: $85,000-$91,000

Incentive Pay:

This position is eligible to participate in the Company’s Incentive Plan, which is based on a combination of individual and company performance.

Company Benefits:

• Medical, Dental, Vision, Disability & Life Insurance
• HSA, FSA Plans
• 401k
• Employee Stock Purchase Plan
• Paid Parental Leave
• Paid holidays & Paid Time Off

• Company benefits are subject to change.

This job description is subject to change at any time.

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. Our people have the independence and authority to make a difference. We invest in relationships, and every person is important. Our highest priority is serving others. We passionately pursue a safe work environment along with a relentless focus on operational excellence. We believe you can never go wrong doing the right thing.

EQUAL OPPORTUNITY EMPLOYER