Description

Work Schedule

Second Shift: Tuesday - Saturday 3:00 PM to 11:00 PM. Some holidays are required.

The anticipated starting hourly rate range is $18.33 to $21.08 along with excellent benefits.

Criminal History and Background Check: Candidates will need to pass a background investigation conducted by the Waukesha County Sheriff's Department.

This position is located within the Warrants Division of the Sheriff's Department. Under supervision of the Office Services Coordinator, this position has responsibility for the following tasks:

Process and file warrants
Log warrants
Disburse warrants to deputies
Maintain warrant attempt log
Perform queries
Communicate via Transaction of Information for Management of Enforcement (TIME) System
Enter warrants
Modify or supplement warrants
Confirm and cancel warrants
Withdraw warrants
Place hold on persons arrested
Enter missing persons
Cancel missing persons
Enter stolen property and vehicles
Enter injunctions for restraining orders

Under general supervision, performs skilled administrative and/or program support work in a department, division, program, or other work unit within County government. Typical duties include: prepares and maintains a variety of detailed records, reports and files, collects and disseminates data and information, responds to customer/client concerns and questions, performs basic cash management functions, assists staff with programs and projects, provides information, solves problems, responds to inquiries and performs related work as required.

DISTINGUISHING FEATURES OF THE CLASS

At this level, work is performed independently. Assignments are varied, involving different and/or unrelated processes and methods that require evaluation of alternate courses of action. Latitude to select the most appropriate methods and tools to get the work done are made within established administrative guidelines, regulations, or instructions. The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments. The incumbent seldom refers matters to supervisor except for clarification of policy or resolution of unusual matters.

Example of Duties

The following list of duties and responsibilities are commonly performed by a position at this level, but are not necessarily required of all positions.

• Performs all functions of Administrative Assistant.
• Performs basic cash handling tasks and transactions and maintains account records which may include expenditures, collections, or budget information.
• Prepares, researches, analyzes, and organizes information to produce a variety of documents, reports, informational materials, statistics, or other materials for the department.
• Creates, updates, and maintains a variety of spreadsheets, databases, and applications; prepares reports, tables, and charts.
• Evaluates, establishes, and maintains complex files and filing systems pertaining to the area of responsibility.
• Identifies, responds to, and resolves inquiries and issues utilizing knowledge of the department programs and operations.
• Provides information and assistance to customers, clients or staff regarding department programs and/or requirements, operations, policies and procedures.
• Organizes and schedules meetings or events including meeting room set-up, technology, communication etc.
• Identifies and resolves basic problems and refers more complex questions or concerns to appropriate staff.
• Establishes and maintains effective, professional, positive, and respectful working relationships and communicates internally, with other County Departments/Divisions, clients/customers, outside agencies, and the general public.
• Performs other duties as apparent or assigned.

QUALIFICATIONS

Essential Knowledge and Abilities

• Considerable knowledge of standard office practices, procedures, and techniques.
• Considerable knowledge of business English, spelling, grammar, and punctuation.
• Considerable knowledge of and proficiency in MS Office products or comparable office programs, word processing, spreadsheet, and some database knowledge.
• Considerable knowledge of standard office equipment, including telephones, fax machines, keyboards, copiers, printers, scanners, shredders, and department/division specific equipment.
• Considerable knowledge of department requirements, policies, procedures, rules, laws, etc.
• Working knowledge of basic math.
• Working knowledge of department specific programs.
• Working knowledge of unique or specialized terminology specific to department/division operations such as legal, law enforcement, health care, health insurance, environmental health, human resources, and budget.
• Some knowledge of basic bookkeeping or accounting.
• Ability to analyze, research and interpret complex documents, information, policies and procedures.
• Ability to prepare and comprehend complex documents, correspondence, information, and reports.
• Ability to analyze and resolve problems.
• Ability to access and navigate the Internet, County or department-specific applications or programs.
• Ability to follow and understand advanced oral and written instructions.
• Ability to work independently and as a member of a team and deal with people in an effective and timely manner.
• Ability to establish and maintain effective, professional, positive, and respectful working relationships, and communicates internally, with other County Departments/Divisions, clients/customers, outside agencies, and the general public.
• Ability to effectively interact with sensitivity with persons from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds, and persons of all ages and lifestyles.
• Ability to make routine decisions using standardized practices.

Minimum Qualifications

You must meet these minimum Education and Experience requirements:

• High School Diploma or GED.
• Two years post high school work experience providing administrative support.
• One year of recognized post high school training in business, administrative professional, or closely related field may substitute for one year of the work experience requirement.

Supplemental Information

Online Microsoft skills assessment may be administered prior to an offer of employment.

Waukesha County's pay plans, group insurance programs, and other benefit policies comprise a package that is highly competitive and satisfies the needs of its employees. This is intended to give only a brief summary of the employee benefit package. Additional information will be provided at the time of hire. Benefits for part-time positions are pro-rated.

Health Insurance
High Deductible Health Plan with Health Savings Account (HSA). Coverage begins on the first day of the month following sixty (60) days of employment (not to exceed ninety (90) days). Dependent upon participation in a health risk assessment, employees may be eligible for an employer contribution to their Health Savings Account.).

Waukesha Employee Health & Wellness Center
Employees of Waukesha County and their dependents (ages 2+) who are enrolled in health insurance have access to an onsite medical clinic operated by Everside Health. The clinic is located at 615 W. Moreland Blvd in Waukesha. Patient confidentiality is of the utmost importance as all staff are employees of Everside Health. Providers of the clinic include a Board-Certified Physician, three Physician Assistants, one Physical Therapist, and one Health Coach.

The clinic is open Monday - Friday and has early morning to evening appointment times. Patients should be able to schedule same day or next day appointments for service. Services available include: health coaching, preventative/wellness care, non-preventative (illness/injury visits), immunizations, lab work, disease management, physical therapy, medication dispensing, and work-related injuries.

Office Visit Fees Cost
Preventative Care Free
Non-Preventative Care $28.00 per visit (After Deductible Met Copay is $0)
Physical Therapy $28.00 per visit (After Deductible Met Copay is $0)
Medication No separate charge
Medication Refill Appointments No Cost
Health Coaching No Cost
Office visit fees are applied towards health plan deductible and out-of-pocket maximums.

Employee Wellness Activities, Program and Fitness Center
24/7 access to a wealth of health tools and information on the wellness portal. On-going education programs, fitness challenges and classes. On-site fitness center.

Health Care Flexible Spending Account
This plan allows you to make pre-tax payroll contributions to use for the reimbursement of qualified out-of-pocket medical expenses. The 2023 contribution limit is $3,050. This benefit is not available for employees enrolled in the High Deductible Health Plan. Coverage begins on the first day of the month following sixty (60) days of employment.

Dependent Care Flexible Spending Account
This plan allows you to make pre-taxed payroll contributions to use for reimbursement of your dependent care expenses. The IRS allows you to contribute up to $5,000 per year from your paycheck for child and/or elder care. Coverage begins on the first day of the month following sixty (60) days of employment.

Dental Insurance
Waukesha County offers you a choice of two dental insurance plans. Coverage will begin on the first of the month following six (6) months of employment.

Vision Insurance
Coverage will begin the first of the month following sixty (60) days of employment.

Premium Option Plan
Employees are automatically enrolled in this pre-tax option. This plan allows you to pay your share of the health, dental, and vision insurance premiums on a pre-tax basis. This means you pay less state, federal, and FICA taxes, thus saving you money. You can elect to pay on a post- tax basis if you prefer.

Vacation
Waukesha County’s vacation plan provides you with paid time off from work. Regular full-time employees are credited with forty (40) hours of vacation upon hire. Thereafter vacation is earned in one calendar year to be used in the next calendar year.

Full-Time Vacation Accrual Schedule

Holidays
Employees are eligible for eleven (11) paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, The Day after Thanksgiving, Christmas Eve Day, Christmas Day, New Year’s Eve Day, and Two (2) Floating Holidays that are earned on February 1 and June 1 of each year.

Sick Leave
The Sick Leave Plan is designed to provide you with salary continuation in the event of personal injury or illness. Regular full-time employees earn sick leave at the rate of eight (8) hours for each month of work up to a maximum of nine hundred sixty (960) hours.

Long-Term Disability
Waukesha County pays the full premium on employee’s behalf for this benefit. The long-term disability insurance plan provides for a monthly income in the event of a disabling injury or illness which renders you incapable of performing your job. Coverage will begin the first of the month after hire date.

Life Insurance
Waukesha County pays the full premium cost on your behalf. You will be insured for an amount equal to one (1) times your prior year gross wages rounded to the next higher thousand dollars. In addition, you are insured for Accidental Death and Dismemberment benefits. Coverage will begin the first of the month following six (6) months of employment.

Voluntary Worksite Benefits
Waukesha County offers supportive voluntary benefit options for Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance. These benefits help pay for unexpected medical costs and other expenses. Each offering is ala carte so you can select the plan that is right for you and your family. Monthly payroll deductions for the Voluntary Supportive benefits are only offered as after-tax deductions, so any benefits received under these plans are tax-free.

Dependent Life Insurance
You may choose to elect dependent life insurance for your spouse and/or eligible dependents. Employees pay the full premium cost for dependent life insurance. Coverage will begin the first of the month following six (6) months of employment.

Voluntary Term Life Insurance
You may choose to purchase additional supplemental term life insurance. Employees pay the full premium cost for supplemental term life insurance. Coverage will begin the first of the month following six (6) months of employment.

Wisconsin Retirement System - Pension Plan
As a full-time employee, you will automatically be enrolled in the Wisconsin Retirement System. This pension is administered by the State of Wisconsin Department of Employee Trust Funds.
You will be required to pay the employee’s share of contributions to the fund, while Waukesha County contributes the employer’s share. Employees are vested in their portion of contributions immediately and after five years of creditable service for the employer contribution.

Deferred Compensation
Waukesha County offers access to a 457 Deferred Compensation program that allows you to save and invest for retirement through payroll deduction. This completely employee funded. Participation is voluntary and employees can enroll at any time. Employees may contribute on a pre-tax or Roth basis.

Payroll Roth IRA
Waukesha County offers access to a payroll Roth IRA that allows you to save and invest for retirement through payroll deduction. This completely employee funded. Participation is voluntary and employees can enroll at any time.

Retirement Health Savings (RHS) Plan
This is a benefit funded by Waukesha County. Waukesha County will contribute up to $550 ($400 for Waukesha Deputy Sheriff’s Labor Union represented employees) per year into an employee’s RHS account. Funds are available to the participant following separation of employment and can be used for reimbursement of qualified medical expenses or qualified insurance premium payments that occur post-employment. Contributions begin the first month after date of hire. Contributions for employees represented by the Waukesha Deputy Sheriff’s Labor Union will begin the first of the month after twelve (12) months of employment with Waukesha County).

Social Security
During your working years, you regularly contribute a certain percentage of your income toward Social Security. Waukesha County matches your contribution, dollar for dollar.

Electronic Direct Deposit Program
Employees will be required to have their paychecks electronically deposited into the financial institution and account of their choice. Participants will receive a statement of earnings each payday as opposed to a payroll check.

Worker’s Compensation
As an employee of Waukesha County, you are protected under the Worker’s Compensation Act, which provides for hospital, medical, surgical care, and income loss payments for work-related injuries and illnesses.

Jury Duty & Witness Service
In the event you are subpoenaed for jury duty or subpoenaed to serve as a witness in connection with an incident occurring while at work, you will be eligible for paid leave.

Funeral Leave
In the event of a death in your immediate family, you will be allowed up to twenty-four (24) hours of leave with pay to attend the funeral.

Employee Assistance Program
Waukesha County offers access to a free confidential Employee Assistance Program for all employees and members of their household. The program provides a helping hand with such problems as stress, family & relationship concerns, alcohol or drug dependency, workplace conflicts, work life balance, depression and anxiety, parenting concerns, grief or loss, crisis situations, child or elder care resources, and convenience resources. Participants can receive up to eight (8) visits in person or telephonically with an EAP Provider per clinical issue per 12 months at no cost.

Tuition Assistance Program
Regular full-time and regular part-time employees who have passed a 6-month employment period are eligible for this program. The County will reimburse 75% of eligible educational costs up to $400 per semester (up to $800 per calendar year). Courses must be job-related and of direct benefit to the County or in a designated program to qualify.

Employee Discount Programs
Waukesha County offers discounts on Dell products, cellular service through U.S. Cellular, AT&T, T-Mobile, and Verizon, and discounted rates on Microsoft 365 through Microsoft Home Use Program.

Pay for Performance
Employees are eligible for performance based merit awards with exceptional and commendable performance ratings.

Student Loan Forgiveness
Employees may qualify to receive student loan forgiveness under the Public Service Loan Forgiveness Program (Special Programs - MyFedLoan).