Activities Attendant
Job description
Overview
Opportunity: Activities Attendant
Responsible for promoting, assisting and facilitating fun activities and programs in the Resort continuing effort to deliver outstanding guest service and financial profitability. Responsible for the successful execution of activities and events.
Essential Job Functions
- Assist, promote, and facilitate all activities and programs for the Pool and Indoor activities.
- Bring fun and entertainment to our guests.
- Perform duties including, but not limited to, answering guests questions regarding the Resort Activities Program and local attractions
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Maintain cleanliness of work area in accordance with federal, state, local and company standards
- Organize and participate in recreational and educational activities, such as games, drawing, handcrafts, and facilitating show activities, etc.
- Assist in monitoring facility use to ensure guest safety
- Perform general activities as needed
- Develop and maintain positive working relationships with others; support team to reach common goals.
- Uses suggestive sales techniques to process order for rental of Cabanas for the day and assists guests with questions provide guest recovery
- Other duties as assigned by management.
Position Requirements
- High School Diploma preferred or equivalent experience.
- Previous energetic customer service experience
- Previous activities or daycare coordinator experience
- Ability to deal with problems involving few concrete variables in standardized situations.
Work Environment and Context
- Frequently standing up and moving.
- Must be able to stand and exert well-paced mobility for at least 8 hours in length.
- Handling objects, safety equipment.
- Candidate must be able to lift 50 lbs., be able to work long hours/split shifts and be able to handle stressful conditions.
- Must be able to work mostly outdoors, flexible days and nights, including weekends & holidays
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
Enjoy the only All-Suite Holiday Inn Resort in Orlando, Florida at the entrance to the WALT DISNEY WORLD® Resort where Kids 11 and under eat free for breakfast and dinner! A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites – Waterpark is located in the heart of Orlando, one mile from the Walt Disney World Resort theme parks. Complimentary, scheduled shuttle service is available.
The resort is minutes from the Walt Disney World Resort area, Universal Orlando, SeaWorld Orlando, The Orange County Convention Center and the I-Drive entertainment district featuring ICON360. Our location is easily accessible to shopping at both Orlando Premium Outlets and Disney Springs.
Our Orlando family resort features 777 spacious suites, free high-speed Internet access, microwave, mini-fridge, and 42" HDTVs. At the Holiday Inn Resort Orlando Suites – Waterpark, you'll enjoy two pools, the 4-D Experience, Bank Heist Laser Challenge, resort entertainment and Arcade. The resort’s Marketplace is the hub for shopping, dining and entertainment with a gift shop, food court, full service restaurant and bar.
Managed by HHM Hotels
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