JOB SUMMARY: The Accounting Specialist is responsible for handling the record keeping balances due from customers and to ensure the timely collection of these balances to maximize the company’s cash flow. The position also may have responsibility for working directly with the customer, providing phone and e-mail support.

ESSENTIAL JOB FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions:

Accounts Receivable:

• Posts customer payments by recording cash, check, credit card transactions, ACH, wire and EFT transactions
• Apply customer payments to correct invoice using Excell software and accounting programs
• Summarize status of accounts for management
• Resolve and follow up on short pays, authorized or unauthorized deductions and unpaid invoices
• Responds in a prompt and courteous manner to all customer inquiries regarding payments, shipments, credit, returns etc.

Accounting Support

• Review warehouse returns paperwork for accuracy
• Process credit memos to customer accounts on a monthly basis
• Reconcile return quantities in returns warehouse on a monthly basis

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.

Protects organization values by keeping information confidential

JOB REQUIREMENTS:

• Three years of experience in an enterprise level accounting system
• High school diploma required
• Proficiency using Microsoft Office products (Excel, Word, Outlook)
• Experience with Great Plains a plus

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Knowledge of general bookkeeping and/or accounting practices
• Ability to effectively communicate, both orally and in writing with team members, managers and customers
• Ability to work independently and treat confidential information with discretion
• Ability to remain professional and maintain a pleasant demeanor in dealing with all of the requirements of the position.
• Ability to work necessary hours to complete all tasks in a timely and effective manner

ENVIRONMENTAL AND PHYSICAL ACTIVITY REQUIREMENTS: The daily responsibilities of this position constantly require effective talking, hearing, sitting, walking and standing functions. Frequent repetitive motion activities are required. Must be able to read print and computer based materials and to do so with consistent accuracy. Most of these functions require light physical exertion and are conducted in a temperature controlled environment with occasional exposure to hot and cold temperature.

INTELLECTUAL/EMOTIONAL REQUIREMENTS: The occupant of this position must be able to perform the responsibilities of the position well under pressure. The position requires adaptability to performing a variety of duties, often changing from one task to another without loss of efficiency or composure. This position requires the ability to manage a number of projects at one time, and may be interrupted frequently to meet the needs and requests of others. It also requires adaptability to fluctuate between priorities on a daily basis while being responsive to needs as they arise