Job description
Department IT Workstation Support 50000709 Business Unit Information Technology Reg-Temp Full-Time Regular Work Schedule Monday - Friday; 8:00 AM - 5:00 PM Remote/Telecommuting No remote/telecommute opportunity Position Summary
Provides basic level of workstation support to an assigned customer base which includes installing and troubleshooting workstation and peripheral hardware and software; customer training; workstation security administration; documentation and technical writing. Consults with senior specialists and/or supervisor to assist customers with more complex problems.
Position Details
Additional Information
Posting Category Operations Working Title Workstation Specialist I Job Title Workstation Support Associate L1 Salary Grade IT13H Appointment Type C2 - REG OFF/SERV HRLY Salary Range $20.962 - $31.442/hourly Job Requisition Begin Date 03/02/2023 Application Review Date 03/15/2023 Review Date Information:
Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.
Required and Preferred Qualifications
Required Education:
Bachelor's degree or equivalent
If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)
IT Management/Administration or related Information Technology field.
(Will consider four years education/experience related to configuration, installation and support of workstation hardware and information technology support)
Required Experience
No Experience
If any experience is required, please specify what kind of experience:
(Will consider four years education/experience related to configuration, installation and support of workstation hardware and information technology support)
Required License
Yes
If yes, what is the required licensure/certification?
Valid driver’s license.
Required Computer Applications:
Not Applicable
Required Other Computer Applications:
Microsoft Windows and Office Suite
Required Additional Knowledge, Skills and Abilities:
Demonstrated strong interpersonal skills and communication skills; both oral and written required.
Preferred Education:
None Preferred
If any degree/training is preferred, please specify the type:
Preferred Experience:
Experience in an academic or healthcare environment, Active Directory common use cases, Endpoint Management Platforms (SCCM, Intune, Workspace One), workstation imaging processes, MDM solutions, O365 and cloud suite support functions
Preferred License:
No
If yes, what is the preferred licensure/certification?:
Preferred Computer Applications:
Preferred Other Computer Applications:
Preferred Additional Knowledge, Skills and Abilities:
Proficient and advanced knowledge of all other requirements and preferences for this position.
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https://unmc.peopleadmin.com/postings/77979
EEO Statement
EEO Statement
EEO Statement
The University of Nebraska Medical Center (UNMC) is committed to creating a diverse and inclusive work and learning environment free from discrimination and harassment. UNMC is dedicated to creating an environment where everyone feels valued, respected and included. UNMC does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. UNMC complies with all local, state and federal laws prohibiting discrimination, including Title IX, which prohibits discrimination on the basis of sex.
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