Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

The Role

Alight Solutions are currently recruiting for a Workday Enablement Manager. As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Cloud Deployment Solutions business group within Alight Solutions.

As the demand for Workday Application Management Services (AMS) continues to grow we require additional personnel to expand the offering, assist with the take on of new customers and maintain our existing levels of service. Reports to AMS Services Delivery Manager

The Responsibilities

• Customer Engagement/Business Development
• Will have a designated number of customers to be accountable for:
• Providing assessment and estimates for new contracts of work (post deployment), supports BDMs and Sales teams on new business bids
• Managing the preparation of service agreements and contracts, and all SFDC related data maintenance
• Conducting customer facing meetings and regular service reviews
• Liaising with Alight counterparts on global upsell opportunities and other requests (e.g. Marketplace)
• Works with Marketing/BDM on promotional activity, represents Alight at industry events
• Operational Service Management
• Resource planning on contracts (SOWs) for assigned accounts
• Responsible for collating all billing and expense data
• Co-ordinate resources and tasks across Alight teams
• Assists with customer escalations
• Provides PM service on SOWs, co-ordinates consultant activity, and provides weekly status reports

The Requirements

• Ideally Workday HCM/IC/EM certified or willing to get certified
• Proven Client Service credentials and experience
• Excellent organisational skills, with the ability to prioritise effectively and stay focused under pressure
• Project Management Experience
• Candidate will be expected to take and pass WD PM Certification (if not already certified)
• French language speaking skills are an advantage

Location

• Home based, with focus on EMEA located customers and prospects. Travel time expected approx. 20%

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight believes diversity should be visible, valued, and sustained throughout the organization. And we’re committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve.

As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.

Diversity Policy Statement

Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.