Delivers services to clients by determining eligibility, issuing benefits, providing nutrition education and breastfeeding support, offering referrals for resources, and developing and monitoring individual care plans.

DUTIES:

• 
  Provides information to clients and public regarding program services, guidelines, and eligibility criteria; receives referrals and assists clients in completing appropriate forms; determines program eligibility in accordance with WIC program guidelines.
• Schedules client appointments consistent with the issuance of WIC Benefits; performs health assessments; issues WIC Food Benefits according to client needs.
• Provides ongoing nutrition education.
• Sets goals with clients, documents progress toward goals, and reevaluates and establishes new goals within WIC guidelines and protocols.
• Documents and updates client information; prepares and maintains clear and concise charts and records.
• Identifies high and low risk clients, assesses growth, changes in status, medical diagnoses, and other related issues; refers high-risk clients to the Registered Dietitian Nutritionist.
• Makes referrals to medical providers, other County departments, community groups, and outside agencies.
• Promotes program activities and services through community outreach and networking efforts.

Emergency Preparedness and Response:

• Responds, as required, to support public health emergencies, incidents, and events. Employee participates in all exercises and drills on emergency preparedness and response, as required. Completes trainings identified as appropriate for this level employee and initiates corrective actions and responses pursuant to Federal, State, and Local laws, statutes, and regulations.

Skills, Abilities and Competencies:

• Routine software and business applications including, but not limited to, word processing, spreadsheets, presentation software, and databases.
• Proficiently administer height, weight, and measuring devices and perform finger stick blood tests to determine hemoglobin/hematocrit levels.
• Principles, practices, and objectives as related to nutrition and breastfeeding in a WIC assistance program.
• Communicate clearly and concisely, both verbally and in writing.
• Basic principles of nutrition.
• Cultural and socio-economic variances of a community.
• Principles of case management and record keeping
• Maintain sensitive and confidential information.

Behavioral Competencies (these are required for all positions at ACG):

Accountability

Accessibility

Inclusivity

Integrity

Education and Experience:

• High School diploma or GED
• General experience in customer service or clerical work preferred.
• Bilingual (English/Spanish) skills preferred.
• Any equivalent combination of education and work experience that satisfy the requirements of the job will be considered.

Senior WIC Educator Experience:

• Three (3) years of satisfactory performance as a WIC Educator.
• Passed Level I, Level II and Level III of the State WIC Certification with a score of 90% or above.
• Bilingual (English/Spanish) skills preferred.

Pre-Employment Additional Requirements:

• Must successfully pass pre-employment testing which includes a background check.

Post-Employment Requirements:

• Ability to pass Levels I-III of the WIC Certification Program in a timely manner

WORK ENVIRONMENT:

• Work is generally confined to a standard office environment.

PHYSICAL DEMANDS:

The following are some of the physical demands commonly associated with this position.

• Spends 90% of the time sitting and 10% of the time either standing or walking.
• Occasionally lifts, carries, pulls or pushes up to 20 lbs.
• Occasionally uses cart, dolly, or other equipment to carry in excess of 20 lbs.
• Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
• Verbal and auditory capacity enabling constant interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.
• Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.
• Visual capacity enabling constant use of computer or other work-related equipment.

Definitions:

Occasionally: Activity exists less than 1/3 of the time.

Frequently: Activity exists between 1/3 and 2/3 of the time.

Constantly: Activity exists more than 2/3 of the time.

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (i.e. uploading or attaching documents to your online application), call NEOGOV technical support at 855-524-5627. Helpful hints: if you are having difficulty uploading or attaching documents to your application, first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt uploading (attaching) it.

BENEFITS:As a Regular Full-Time employee at Arapahoe County Government, you are eligible for benefits such as:

• Medical, Dental, and Vision Insurance
• Life and Supplemental Life Insurance
• Short and Long Term Disability
• Mandatory Pension Plan
• Deferred Compensation Plan
• Pre-paid Legal Services
• Vacation and Sick Leaves
• Holiday pay
• Training and Educational Reimbursement Opportunities