StateServ provides industry-leading DME management solutions that simplify administration to boost operational efficiencies, contain costs, enhance quality of care, and ultimately increase patient satisfaction. With our innovative technology and unmatched expertise, we provide the visibility and insights our clients need to make timely, informed decisions and drive meaningful results. We serve over 100,000 patients every day spanning all 50 states

Essential Functions

Knowledge, Skills and Abilities:
Education, Licensure or Certification:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• A current state issued driver’s license is required and must be active and valid the last three consecutive years
• A confirmed driving motor vehicle record (MVR) successfully demonstrating no major violations in the past three consecutive years, no more than two minor violations with no at-fault accidents in the past three years months, no more than two at-fault accidents with no moving violations in the past three years and no more than one moving violation if combined with one at fault accident in the past three years
• Technicians between the ages of 21 and 25 must have a clean motor vehicle record (no accidents and no tickets received) and a valid driver’s license for at least three years

Work Experience or Related Experience:

• Previous experience working in a warehouse environment is highly preferred but not required. Experience driving a forklift, pallet racking and utilizing pallet jacks is also preferred.

Specialized Knowledge, Skills & Abilities:

• The ability to read, write and follow written and oral instructions is required to ensure accurate completion of DME deliveries, exchanges and pick-ups

• The knowledge and ability to operate smart devices (e.g., smart phone, tablets), computers and hand held scanning devices are required

• The ability to protect and maintain the confidentiality of patient protected health information and follow standard operating procedures to ensure compliance with CHAP and HIPAA is required
• The ability to operate a 14-16 foot box truck in a safe manner is essential
• The ability to follow a city map and navigate a new daily route is required
• Good organization and prioritization skills are required to plan and stage equipment as described
• A safety orientation is required to perform work (e.g., driving, delivery, set up, loading and stocking of durable medical equipment as described) and follow safety operating procedures
• Spanish speaking skills are desirable but not required

Equipment:

• Ability to utilize basic tools e.g., wrench, screwdrivers etc. to set up durable medical equipment

• Smart devices (e.g., smart phone, tablets), computers and hand held scanning devices

• A 14-16 foot box truck

Travel Requirements and Conditions

• Minimal daily local travel is required to provide back up support for delivery and pick up of equipment as described

Work Environment, Conditions and Demands

• Stocking and unloading work is performed in warehouse environment which entails exposure to chemicals and medical gases, equipment and electric components.
• On a very frequent basis (75%-100% of the day), technicians are exposed to weather as a daily condition of the role, both in the field and in the warehouse
• On a very frequent basis (75%-100% of the day), technicians are required to handle and transport compressed oxygen
• Technicians may be periodically exposed to odors and dust from used equipment (about 50%-75% of the time), particularly when cleaning dirty equipment
• Technicians may periodically experience occupational exposure to bodily fluids, feces and blood (approximately 50%-75% of the time) when servicing, picking up and/or handling dirty durable medical equipment
• Technicians may seldom experience occupational exposure to other potentially infectious materials (approximately 0%-25% of the time) when delivering, servicing, picking up and/or handling durable medical equipment
• Environmental conditions will vary based on the location of a delivery or pick-up, including but not limited to patients’ private homes, hospitals, adult care homes, assisted living facilities and other healthcare facilities. Periodically, (approximately 50%-75% of the time) patient locations will be at private homes, adult care homes and assisted living facilities. Generally, hospital deliveries and/or pick-ups make up approximately 10%-20% of the time
• Job may require proof of COVID-19 vaccination as required by state or local law or ability to demonstrate a negative COVID-19 status through routine testing

Physical Requirements and Demands:

• Incumbents must have the ability to lift, carry, push and pull durable medical equipment that weighs up to 80 lbs. intermittently but consistently throughout the majority of their day (50%-75% of the day)
• With assistance, incumbents must have the ability to lift, carry, push, pull and handle awkward sized/shaped durable medical equipment that weights between 90 lbs. and 120 lbs. Generally, this may occur 2-5 times per week
• Incumbents must have the ability to lift, maneuver and assemble and disassemble large and awkward durable medical equipment (e.g., beds) that weight up to 80 lbs. intermittently but consistently throughout the day
• For those sites that dispense liquid oxygen, incumbents are required to lift, pull, push, carry and maneuver containers weighing up to 100 lbs. Generally, this may be expected about 2-5 times per week
• Regular and continuous eye-hand coordination and manual dexterity is required to set up durable medical equipment
• Periodically, (approximately 50%-75% of the day) standing, walking, bending, twisting, grasping, squeezing, kneeling, stooping, crouching, crawling, reaching, reaching above the shoulder is required while transporting, setting up, taking apart and moving medical equipment as described
• Occasionally, climbing of stairs is required to transport durable medical equipment to or from a particular room, location or vehicle

Additonal Position Information

• Job may require proof of COVID-19 vaccination as required by an institution, state or local law or ability to demonstrate a negative COVID-19 status through routine testing.

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Education

• High School or better