Job description

Waiver Services Representative

The role of the Waiver Services Representative is to monitor all in-home services provided to consumers receiving waiver services (EDCD, CL, FIS). The Waiver Services Representative ensures satisfaction of services, health and well-being of the consumer served, and safety while the consumer remains independently in the community. Travel is required for this position throughout Giles County and possibly Montgomery County.

Responsibilities and Duties

• Complete monthly in-home visits to consumers receiving waiver services.
• Documenting visits using appropriate DMAS documents and company’s CSM database.
• Identify needs and make necessary referrals into the community.
• Support the consumer in developing and monitoring Consumer-Directed Services in the home (personal care, respite) as based on the service plan.
• Provide necessary training to the consumer and attendants as needed to ensure a positive employer/employee relationship.
• Assist consumers with hiring the person of their choice to provide daily living needs with no cost to the consumer. All services are paid by Medicaid.
• Learn and understand all waiver programs and the necessary DMAS documentation needed to enroll and maintain services.

Qualifications and Skills

• Minimum of Associates degree in a health or human services field, per Medicaid guidelines.
• Experience working with the elderly and disabled for 1-3 years.
• Use appropriate communication with consumers, providers, and agencies as needed while returning all messages within 24 hours.
• Must have good organization and time management skills.

Requirements of the position

• Reliable transportation and a valid Driver’s License. Travel is required for this position.
• Successfully pass two background checks with no barrier crimes.
• Access to internet in home, as work from home is required.
• Experience with Microsoft products.
• Cell phone.
• Laptop and/or device that can access internet.
• Physically able to walk up and down ramps and steps.
• Physically able to carry 10 pounds.

Job Types: Full-time, Part-time

Pay: $21.00 per visit

Job Types: Full-time, Part-time

Pay: $21.00 per hour

Benefits:

• 401(k) matching
• Flexible schedule

Schedule:

• Monday to Friday
• Weekend availability

Education:

• Associate (Required)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 75% (Required)

Work Location: On the road

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