Vice President of Retail and Business Development
Job description
Las Vegas is known for world-class entertainment and hospitality, but venturing off The Strip, it’s easy to see why Southern Nevada is one of the nation’s fastest-growing markets. The Las Vegas Valley’s mild, four-seasons climate, manageable traffic, and low cost of living contribute to a high quality of life that offers something for families, adventurers, and everyone in between. Family-friendly museums, attractions, and special events make for vibrant gathering places in the central city, business districts, and shopping centers throughout the Las Vegas Valley. When you’re not enjoying great restaurants, sports events, music and entertainment options, spectacular outdoor activities abound. The area’s 300 days of sunshine illuminates over a hundred premier parks, beautiful desert mountains, and hundreds of miles of hiking and biking trails. The awe-inspiring Valley of Fire, Red Rock Canyons, and Mount Charleston ski slopes are within an hour’s drive, while California beaches and Utah ski resorts are a quick four hours away. Meanwhile, the centrally located international airport makes travelling anywhere a breeze, with the promise of a welcome return to a place one quickly calls home.
- Participates in the overall activity of the agency by serving as a member of the leadership Team, assisting in the development of the long-term strategic plan.
- Develops the budget for assigned departments based on strategic plans and goals.
- Leads assigned departments to achieve annual production goals and annual expense to revenue ratios to produce maximum profit in stores and E-commerce.
- Ensures all permits pertaining to the operations of the assigned departments are obtained and maintained.
- Manages resources and staff, to include rewards, corrective actions and relocating/assigning team members to new locations or positions, to achieve budgeted sales and expense ratios.
- Ensures continuous training by use of the Team Member Guidebook, Retail Guidebook, Asset Protection Manual and any other company publications.
- Employs, trains, and manages personnel to achieve standards and meet the needs of their departments.
- Operates the assigned departments within the prescribed policies and procedures of the agency, particularly in areas of safety and the workplace.
- Oversees continuous improvement process in assigned departments to ensure success of operations.
- Develops, as part of the strategic plan, performance standards with ranges and minimum standards of performance for each area of responsibility.
- Works with appropriate workforce development staff to provide training and employment opportunities for people with disabilities and other barriers to employment as an integral part of operations and the processing center.
- Serves as a member of the Safety Committee to contribute information on operational safety issues.
- Analyzes current processing operations and implements measures to minimize handling of goods.
- Partners in marketing initiatives including creating, modifying, or approving campaigns.
- Meets qualitative and quantitative performance standards as established by the company.
- Assists in any other projects as determined by management.
- Researches, analyzes, plans, and develops new business opportunities.
- Assists in developing new sustainability programs for operations post-retail.
- Assists in developing new business lines with Mission Integration.
- Develops the vision and mission for each new business opportunity.
- Directs and manages strategic and tactical planning, development, evaluation, and coordination of the new business opportunities.
- Develops and implements policies, procedures, and goals for new business opportunities.
- Coordinates programs to purchase new goods for the retail stores.
- Leads the Retail and E-commerce division to achieve annual sales goals and annual expense to revenue ratios to achieve maximum profit.
- Develops, implements, and manages an annual business plan to include specific goals with dates of completion and budget. The plan will be guided by the overall strategic plan for the agency. This plan will address:
- Store Merchandise requirements
- Merchandising & Pricing of E-Commerce and Retail
- Store Processing efficiency and effectiveness
- Customer Service
- Organization and People Resources
- Training
- Asset Protection
- Safety
- New Store Development
- Store Promotions & Advertising
- Ensures compliance with all Goodwill policies provided in the Team Member Goodwill Guidebook, Goodwill Industries International standards, and safety and security regulations.
- Adheres to all Goodwill manuals, handbooks, policies, and procedures.
- Collaborates with Marketing & Development to develop and maintain a comprehensive marketing plan to increase community awareness through advertising, promotions, donation drives, and outreach.
- Uses all available statistical data to develop new retail stores and donation center sites and monitors effectiveness of all existing sites.
- Provides leadership and management to attract, recruit, motivate, manage, develop, and retain high-performing team members to lead the organization through its day-to-day operations.
- Bachelor’s degree in business administration or related field. Master’s degree in business administration or related field preferred.
- Minimum 5 years retail senior level experience managing multiple locations preferred.
- Prior profit and loss, sales or cost management accountability required.
- Must be knowledgeable of multi-store budget setting.
- Experience in forecasting sales and operating expenses.
- Strategic planning skills to follow and maintain strategic plans.
- Ability to analyze business flexibility to find solutions and re-direct resources to meet or exceed company goals.
- Proficiency with Microsoft Office suite software including a strong emphasis on Word and Excel.
- Must possess strong interpersonal skills with excellent communication skills.
- Possess the ability to travel from store to store on a moment’s notice.
- Bilingual a plus.
- Exhibits a high level of integrity and business ethics.
- Exhibits a high level of adaptability and flexibility.
- 50% of duties will be performed in an office environment with regulated temperatures.
- 50% of duties will be conducted at the retail stores, clearance center, warehouse, or other assigned Goodwill locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust and humidity may be a possibility.
- Able to lift, carry, push, and pull a minimum of 25 pounds.
- Prolonged standing, walking, reaching, stooping, lifting, pulling, carrying, sitting at a desk, and working on a computer.
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