SUMMARY

Adheres to Bank policies and procedures and complies with all State and Federal banking regulatory requirements, including but not limited to Sarbanes-Oxley Act, Bank Secrecy Act, Anti-Money Laundering, OFAC, Customers Right to Privacy Act, Regulation D, Regulation DD/Truth in savings, USA Patriot Act, CIP, Elder Care, Sexual Harassment, Information Security and Privacy requirements as they pertain to this position. This position is responsible for escalating suspicious activity to the BSA.

POSITION OVERVIEW

This position is responsible for the direct management of the department. Knowledge of bank operations is necessary to provide management and guidance to the Operations Officers.

REQUIRED DUTIES

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  Supervises daily operations, workflow and oversee the department staff
• Delegates responsibilities and manage the workload of each individual to optimize production in an efficient and timely manner. Provide insight and advice on how to perform each person’s respective duties effectively.
• Provides guidance and assistance to branch colleagues in resolving procedural problems.
• Conducts training for the operations administration and branch operations personnel.
• Establishes and implements operations policies and procedures.
• Reviews branch certifications for completeness and correctness.
• Reviews operations administration certifications for completeness and correctness.
• Reviews daily, weekly, or monthly reports.
• Reviews daily G/L balance reconciliation.
• Reviews dormant account and escheat, Reg D, check adjustment & check collections
• Reviews and approves ACH Origination and Remote Deposit Capture applications.
• Monitors transaction activities of RDC customers and communicates with branches if necessary.
• Coordinates monthly branch operations officers’ meetings.
• Maintains and monitors eBanking operations, IRA reporting, EOY reporting
• Ensures the timely and accurate processing and documentation of all incoming and outgoing wire transfer requests; processing general ledger entries, incoming wires and other entries as needed
• Complies fully with all Bank policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Anti-Money Laundering, Code of Conduct, and etc.). Must complete all required training

SKILLS / QUALIFICATIONS

• Requires overall qualifications to successfully handle the duties described above

EDUCATION / EXPERIENCE

• Bachelor’s Degree preferred
• Minimum of 5 years of bank operations experience
• Korean speaker preferred