Job description
Are you looking for a role that will combine your travel expertise with your passion for sales?
We are looking for talented Travel Consultants who specialize in the following areas:
Long Haul - Indian Ocean, Asia and the Middle East
Long Haul - Caribbean and the USA
Short/Mid Haul - European/Mediterranean Luxury Specialists
Who we are:
Destination2 Ltd is part of Travcorp Holdings Ltd and is one of the most innovative and progressive online tour operators in the UK, selling holidays nationwide to a variety of long and short-haul destinations. Following a recent multimillion pound investment, we are ready to substantially accelerate growth and realise our ambitions of becoming one of the largest tour operator groups in the UK travel sector. With this in mind, we are seeking dynamic, sales-driven professionals to join our Destination2 team. The successful candidates will be passionate about travel and enjoy working in a fast-paced environment where hard work is rewarded.
Purpose of the Role:
You will be responsible for helping to make holiday dreams come true, dealing with warm leads, inbound calls and online enquiries. You will use your sales experience and travel knowledge to match the right holiday to your customer's needs, overcoming challenges and offering solutions to close the sale. Ultimately, your aim is to drive repeat business by providing outstanding service and building strong rapport.
Key Responsibilities Include:
- Identifying customer needs through effective questioning
- Using multiple suppliers and systems to find the most suitable match
- Overcoming objections to close the sale
- Process customer payments securely and accurately
- Use the supplier websites/systems to confirm the different sectors of the booking
- Load details of the holiday accurately into our back-office system
- Continuously work towards and exceed booking targets
- Ensure all information obtained, inputted, and verified is accurate at all times
- Strive to deliver exceptional customer service
- Build and develop key relationships for repeat customers
The Person: Essential Knowledge, Skills and Abilities:
- Proven track record of achieving/exceeding daily sales targets
- Extensive worldwide travel knowledge
- Travel agency or travel call centre experience (desirable)
- Experience of working in a fast-paced environment
- Knowledge of supplier websites
- Skilled in selling luxury European and Worldwide holidays
- Computer competent to book holidays swiftly and efficiently
- Proficient in packaging multiple products together
- Experienced in GDS (desirable)
Personal Qualities:
- Bonus-driven and thrives on working to targets
- Exceptional attention to detail and accuracy
- An excellent communicator with exceptional interpersonal skills
- An attentive learner who can work swiftly
- Self-motivated, proactive and enthusiastic
This is a full-time position where you will be required to work 39 hours per week. We operate a 7-day shift pattern with shifts working up to 9pm, therefore, flexibility is a must.
We will also consider candidates for part-time roles.
This role will be based in any of our offices (Chester, Stockport, Halifax) or hybrid/homeworking.
In return for your hard work and commitment we will offer:
- Competitive Basic Salary
- Generous bonus scheme with fantastic OTE of £50k+
- 20 days holiday rising 1 day per year (up to 25)
- Bank holiday allowance
- Company pension scheme
- Discounted holidays
- Incentives
- Friendly working atmosphere
- All booking leads provided
- Company social events
- In-depth and ongoing learning and development
Apply by sending a CV and covering letter to recruitment@destination2.co.uk
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