Job description
RAC Travel is WA’s leading travel agent offering packages and exclusive member deals across a range of holiday options including cruises, international and domestic travel, rail journeys, car hire, travel insurance and much more.
Time and time again, our members return to RAC travel because our consultants are accredited and offer expertise in touring, travel and cruising. RAC Travel offers members great discounts on over 2,000 experiences in WA, the rest of Australia and New Zealand.
The Opportunity
We are actively seeking full time, permanent Travel Consultants for our West Perth office. By combining your passion for travel and your talent for sales and customer services, you will be responsible for helping members make the most of their holiday at home or abroad. When you submit your application, please specify your preference for location.
What you will be doing?
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Provide travel advice. Plan, prepare and cost itineraries, coordinating all travel arrangements for customers.
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Using Sabre, maintain and update customer files in accordance with operating requirements to ensure compliance.
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Cross sell supplementary RAC products to ensure member/customer needs are met
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Ensure all tickets and travel related documentation are processed within standard timeframes.
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Cross sell supplementary RAC products to ensure customer needs are met.
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Process cash/credit or EFTPOS transactions accurately and in accordance with operating procedures.
What we are looking for in you?
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Experience in selling domestic and international travel packages.
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Experience in selling cruise travel would be beneficial.
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A well-travelled individual whose product and destination knowledge stands out.
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Proven sales skills with the ability to meet and exceed targets.
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Experience in Sabre and SAM/Tramada or relevant travel booking systems is highly desirable
What can we offer you?
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Professional career development and training
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Access to RAC member benefits
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An established Diversity & Inclusion strategy
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Generous discounts on home, contents and car insurance plus free roadside assistance
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In-house Health and Wellness programs
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A very active Social Club - join one of the most active social clubs in Perth with over 900 members!
Vaccinations: To help ensure the health, safety and wellbeing of our people and members it is a requirement that all employees are fully vaccinated.
Supporting Diversity & Inclusion
As an Equal Opportunity Employer, RAC values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. If you need assistance or adjustments or would like to note which pronouns you use to fully participate in the application or interview process, please contact our Talent Acquisition Team.
As an Equal Opportunity Employer, RAC values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. If you need assistance or adjustments or would like to note which pronouns you use to fully participate in the application or interview process, please contact our Talent Acquisition Team.
Please Note: We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice.
About RAC
As an Equal Opportunity Employer, RAC values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. If you need assistance or adjustments or would like to note which pronouns you use to fully participate in the application or interview process, please contact our Talent Acquisition Team.
As an Equal Opportunity Employer, RAC values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. If you need assistance or adjustments or would like to note which pronouns you use to fully participate in the application or interview process, please contact our Talent Acquisition Team.
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