• Supervise Valet Parking, Shuttle Drivers and Bell Staff.
• Oversee the routine maintenance and repair of the hotel vehicles.
• Maintain allotments and pricing for third party valet parking websites.
• Respond to guest requests and inquiries.
• Coordinate reservations for guest parking.
• Complete documents necessary for reporting accidents.
• Interaction with guests to resolve conflicts.
• Monitors payroll hours and reports.
• Monitor current rate, rate changes and all promotions and groups.
• Communicate with Director of Rooms Operations or Rooms Operations Manager regarding all aspects of Parking operations.
• Assure property operation meets internal audit standards.
• Monitor Parking/Shuttle compliance in Signature and Guest Satisfaction Scores programs.
• Manage operations in compliance with local, state and federal laws and regulations.Maintain Material Safety Data Sheet procedures and other requirements according to OSHA standards.
• Ensure enforcement and communicate hotel security policies and procedures (including emergency procedures).
• Participate in emergency response team activities including fire drills, alarm tests and emergency response practice sessions as directed by hotel management.
• Report all unsafe conditions and suspicious activities immediately.
• Perform all other duties assigned by manager, to include cross training, MOD shifts, CPR and first aid training.
• Keep work area neat and organized.

• 
  Previous management or supervisory experience of 2 years.
• Ability to manage according to the employment, service and Inn Keeping laws of the jurisdiction.
• Demonstrate positive leadership characteristics that inspire employees to meet and exceed standards.
• Computer literate.
• Basic Accounting knowledge.
• Ability to operate computer systems as required within the hotel.
• Valid driver’s license.
• No employee will pose a direct threat to the health/safety of self or others.

For California Applicants Only

Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.