Job description

Job description

Transportation Dispatcher
1st Shift Dispatcher

Work Schedule: Monday-Friday 7:00am to 3:00pm

WDS Logistics LLC is a local messenger/courier company specializing in final mile delivery. We provide foot messengers, vans and trucks for delivery service to our customers. 1st shift dispatcher will work in our Woodside NY office and will have focused efforts on our customers during early am deliveries. This individual will insure that drivers meet their expected pick-up and delivery schedules. This individual will also support our other locations in the tri-state area.

Responsibilities:

• Insure timely pick ups and deliveries meeting all customer requirements.
• Answer driver and customer calls.
• Entering customer orders.
• Establish and maintain good working relationships with customers and their representatives.
• Develop a strong relationship with drivers.
• Effectively communicate with customers all phases of the delivery process, reporting pick-up/delivery times, delays or other delivery issues in a timely manner in accordance with customer established procedures.
• Receive inbound freight.
• Support requests from our other tri-state locations.
• Other duties as assigned.

Skills:

• Must have a ”can-do” attitude.
• Excellent verbal and written communication skills.
• Must have good customer service skills
• Must be able to work alone and handle all decisions
• Must have the ability to work in a fast paced environment
• Ability to multi-task
• Must have strong computer skills.
• Transportation industry knowledge and experience is a plus
• Team player and leader by example

Job Types: Full-time, Temporary

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Maspeth, NY: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Trnsportation Dispatching: 3 years (Required)
• Call center: 3 years (Preferred)
• Warehouse: 3 years (Required)
• Computer literacy: 3 years (Required)

Work Location: In person

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