Position Overview:
The Technical Training Instructor delivers training to all plant employees. This position develops and distributes training materials as well as designs, delivers, and evaluates the effectiveness of courses and materials. This position reports directly to the Corporate Technical Training Manager.

Critical Factors for Success:

• Design, monitor and identify improvement opportunities in the site master training plan to ensure quality training of new and existing employees.
• Evaluate the quality and content of training courses and provide feedback as appropriate to provide the best quality training to employees.
• Conduct needs assessments and develop training content alongside subject matter experts (SME) to ensure employees have all the information they need to safely and knowledgeably perform their jobs.

Responsibilities:

• Develop and deliver training on operational procedures, safety requirements and responsibilities, quality processes, and environmental standards and procedures utilizing the Intelex system
• Deliver new hire orientation and new hire plant operator training
• Build and support a network of internal “TWI” trainers; organize "Train the Trainer" sessions, provide direction on training needs, and continue to coach and develop them
• Monitor and maintain accurate training records, interpret training metrics and follow up on metrics findings/actions
• Contribute to the training strategy and the development of specialized training development plans to operations leadership and training team
• Prepare and deliver training materials, job aids, presentations, CBT (computer based training), etc. in multiple media forums
• Plan training courses and collaborate with external vendors on customized training programs
• Conduct post-training evaluation to identify successes and improvement opportunities
• Prepare, deliver, and support audits
• Other duties and special projects as assigned by management

Requirements:

• High School Diploma or GED minimally required plus at least 3 years’ experience with the development and delivery of training to industrial front-line workforce in manufacturing setting OR Associate’s Degree in Communication, Training, Education, HR, Instructional Design, or related field from accredited College
• Direct experience with various training delivery methods including classroom, virtual classroom, and eLearning
• Previous experience as user or administrator of Learning Management System
• Demonstrated ability to conduct training needs and gap analysis
• Technical proficiency with MS Office Suite including Outlook, PowerPoint, and Word
• Excellent interpersonal, communication, and presentation skills
• Compelling presence and effective public speaking skills to large groups in both classroom and field settings
• Flexibility in scheduling to accommodate training support for a 24-7 workforce
• Ability and willingness to spend time within hot, hazardous plant environment while wearing protective equipment with or without reasonable accommodation
• Ability and willingness to wear respirator directly against skin with or without reasonable accommodation

Preferred Qualifications:

• Bachelor’s Degree in Communication, Training, Education, HR, Instructional Design, or related field from accredited College or University preferred, but not required
• Experience with Quality Management Software (like Intelex) preferred, but not required

Gopher Resource is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)