Job description

**Position is remote when not traveling. Person MUST reside within assigned territory between St. Louis, MO and Detroit, MI.**

EssilorLuxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

EssilorLuxottica’s Wholesale teams deliver the highest quality frames, best-in-class expertise and a deep understanding of products and markets to support our customers and fuel their businesses all over North America.

GENERAL FUNCTION

The Training Specialist is responsible for providing our customers with tools, insights, and training in order to increase product sales as well as improve capture rate and ASP. Collaborating with Account Directors and utilizing internal resources, this person will drive sales execution throughout the National Accounts division.

MAJOR DUTIES AND RESPONSIBILITIES

PRIMARY RESPONSIBILITIES:

• The Training Specialist will execute the training strategy and plans for assigned initiatives and lead the creation of the associated tracking reports.
• Partner with Sr. Manager and Account Director, who will decide on the customer need/opportunity, to build a relationship with the customer and strengthen the existing partnership.
• Actively partner internally with Marketing and Shared Services teams to drive coordination of initiatives and training strategy/content.
• Utilize material from Customer Development Training team
• Focus on developing strong working relationships with customers to ensure ability to maximize and deliver on opportunities.
• Document in a timely and detailed manner all customer interactions, commitments and meaningful communication via company approved CRM system.
• Participate in the annual budgetary and planning process to inform the account directors on expected customer needs
• Complete all requested and required administrative tasks such as Travel and Entertainment expenses, monthly reports, Account Plans and other requests on time and complete.

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent
• 3+ years of training or other relevant experience
• Strong interpersonal communication skills i.e. flexibility, adaptability and ability to provide personal contributions while also contributing to overall team
• Demonstrated computer skills
• Demonstrated presentation skills
• Customer service orientation
• Must be able to travel approximately 50%

PREFERRED QUALIFICATIONS

• Customer service experience and/or client relations

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner). EssilorLuxottica is an Equal Opportunity Employer and provides opportunities for all qualified applicants without regard to race, color, gender, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status. Native Americans receive preference in accordance with Tribal Law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Remote

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