What Account Management contributes to Cardinal Health

Account Management is responsible for managing the success of the relationship with an assigned set of customers in order to achieve the goals and objectives identified by the customer and Cardinal Health. Responsible for long-term relationship building between the customer, Cardinal Health, and other professional organizations (Group Purchasing Organizations, Carriers, etc). The complexity of the solution, product, or services offered is variable and can range from simple to moderately complex selling.

OptiFreight™ Logistics is the leading provider of Inbound, Outbound, and Less than Truckload (LTL) Shipping and freight management services for the Healthcare sector.

Location: Targeting individuals living in Atlanta, GA. Role will support Georgia, East Tennessee, and Northeast Alabama.

Accountabilities

• Builds and fosters strong, productive customer partnerships focused on ensuring customer success and retention; develops a trusted advisor relationship with key stakeholders and executive sponsors.
• Meets or exceeds assigned quota by maintaining growth within the existing customer base as well as actively searching for new business opportunities within territory.
• Analyzes customer data, both inside and outside of program, to maximize vendor penetration and compliance, drive savings, and identify account growth opportunities.
• Partners with customer to implement best practices and value add offerings.
• Prepares and delivers effective presentations, focusing on concise, actionable information that is readily embraced by the customer and drives additional volume to the OptiFreight program.
• Collaborates with OptiFreight and Cardinal Health business units to identify new opportunities within existing accounts to increase revenue streams.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Stays abreast of the changing healthcare landscape, logistics innovations, and supply chain trends to maintain a deep understanding of the customer experience.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel and teams.

Qualifications

• Bachelor’s degree in related field preferred or equivalent work experience
• Prior sales experience required (ideally 4-7 years, solutions or service-based selling strongly preferred
• Experience in a customer facing role, ability to create and develop relationships in and out of customer base
• Excel proficiency required
• Ability to travel (travel can fluctuate on a weekly/monthly basis across the various states within the territory, but the expectation is that we need this individual to meet face-to-face with customers)
• A Covid-19 vaccination or a legitimate accommodation is required in order to be employed in this position. Covid-19 vaccination includes:
  • 2 doses of the Moderna or Pfizer vaccine
  • 1 dose of the Johnson & Johnson vaccine
  • Please Note: vaccines may be required for the position subject to federal, state and/or customer requirements

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
• May contribute to the development of policies and procedures
• Works on complex projects of large scope
• Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
• Completes work independently receives general guidance on new projects
• Work reviewed for purpose of meeting objectives
• Partners collaboratively with colleagues across the sales organization and cross functionally with various departments within OptiFreight Logistics
• May act as a mentor to less experienced colleagues