Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Telecom Operator with HCA Florida Citrus Hospital you can be a part of an organization that is devoted to giving back!

Benefits

HCA Florida Citrus Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Florida Citrus Hospital family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Telecom Operator to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

We are currently recruiting for a Telecommunications Operator to join our team! As our Telecommunications Operator, you will operate a switchboard to relay incoming calls, outgoing calls, and pages. We are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now!

What you will do in this role:

• You will answer multiple incoming telephone lines.
• You will obtain necessary information and transfers calls to correct extensions.
• You will provide information to callers as appropriate.
• You will perform overhead paging.
• You will monitor all alarms located in PBX and notify appropriate personnel.
• You will respond quickly to disaster and emergency situations.
• You will assist with the maintenance of directories on-call list.

What Qualifications you will need:

• High school diploma or GED
• Previous PBX experience is desirable.
• Experience in customer service position.
• Ability to fluently speak and understand English.
• Previous experience in hospital setting preferred.
• Ability to perform calmly, competently and quickly in emergencies.

What qualifications you will need:

• 
  High School Graduate / GED

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

Since 1957, HCA Florida Citrus Hospital has grown from a single community hospital into a regional powerhouse with over 200 licensed beds. We are proud to be celebrating over 50 years of healing as the leading provider of healthcare in the surrounding area. We offer 24-hour emergency room services, heart and vascular care, orthopedic and spine care, women's services, primary stroke center, minimally invasive surgery including robotics and bariatrics. We also offer outpatient wound care, diagnostics, laboratory and rehab services. We are the home of Citrus county's most comprehensive Heart and Vascular Center. Our Heart and Vascular Center is known for its innovative design and outstanding clinical outcomes.

At Citrus Hospital, our patients become our family. You may recognize many of our colleagues. They’re your neighbors and friends. Over 80 of our colleagues were recently celebrated with the 10+ years of service award. That’s the advantage of receiving care in a community hospital that offers more personalized care. We have been consistently top-rated in surgical excellence. We believe excellent people make excellence happen. If this sounds like the type of meaningful work you’d like to be a part of, we hope you’ll consider a career at Citrus Hospital.

HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Telecom Operator opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.