Support Specialist

Full Time
Charleston, SC 29406
Posted Just posted
Job description

About Palmetto Primary Care Physicians

Palmetto Primary Care Physicians (PPCP) is the largest independent multi-specialty group practice in South Carolina. The group is comprised of over 100 clinical providers with a wide range of expertise in primary and specialty care including endocrinology, gastroenterology, neurology, psychiatry, audiology and physical therapy. The company employs over 500 clinical and non-clinical staff throughout South Carolina and provides exceptional medical care for patients through 34 physician’s offices in ten counties.

PPCP has proudly served patients since 1996 and is known for their innovative patient centered delivery model. The group was among one of the first practices to nationally establish a successful Patient Centered Medical Home Program and the first in South Carolina. Today PPCP offers a wide range of services, including a state-of-the-art urgent care clinic, imaging, diagnostics and labs.

To learn more about PPCP, visit www.PalmettoPrimaryCare.com

  • Offer 401K with generous company match
  • Medical, Dental, Vision Benefits
  • Short Term and Long Term Disability Offered

Job Summary:
Central Lab Support Staff prepares all specimens received for testing in designated laboratory departments or locations such as staging of specimens, centrifuge, separate serum, and blood smears. Prepares excess specimen samples for storage and resolves and document problem specimens.

Job Functions:

  • Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as prioritizing work as necessary.
  • Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the System (organizing, and housekeeping, assisting others).
  • Organize job functions and work area to be able to effectively complete varied assignments within established time frames.
  • Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
  • Perform routine and specialized assignments and demonstrate proficiency and understanding of the procedures in the areas of a clinical laboratory under the direction of the laboratory leadership.
  • Responsible for all functions required by the outside laboratories and assures proper collection of information for billing purposes when necessary.
  • Organizes work by matching computer orders with specimen labeling; sorting specimens; checking labeling; logging specimens; arranging reports for delivery; keeping work surfaces clean and orderly.
  • Maintain appropriate records for specimen problems or rejection.
  • Review or correct patient orders ensuring that appropriate tests, location of testing, and adequate sample type and integrity are used.
  • LIS audits, maintaining laboratory events logs, outside order audits, scanning, faxing pathology reports and various laboratory results in a timely manner.
  • Works closely with the Medical Lab Tech clinical staff and will be required to perform some of their duties when necessary; must maintain current certification to do so.
  • Quality assurance liaison for reference laboratories and hospitals -branch support daily, specimen issues, insurance/ patient information, tracking patient results.
  • Provides supplies to outside laboratories.
  • Collects swab for COVID-19 and other respiratory pathogens.
  • Performs point-of-care testing such as COVID, influenzas, and strep.

Educational/ Experience Requirements:

  • High School Diploma/GED (required)
  • CMA certification (preferred)
  • Minimum of two years’ experience in patient care/clinical setting (required)

EOE

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Education:

  • High school or equivalent (Required)

Experience:

  • clinical: 2 years (Required)

License/Certification:

  • Certified Medical Assistant (Preferred)

Work Location: In person

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