Job description

Calling all happy campers. Join the Campground team and live the RV life!

Travel Resorts of America is looking for Full-Time Support Services Administrator at our Thousand Palms Resort in Lake Panasoffkee, FL.

Make year long memories last a lifetime.

Travel Resorts of America currently operates eleven premium, membership-based Camping Resorts in South Dakota, Minnesota, New York, Ohio, Pennsylvania, North Carolina, Georgia, and Florida. Whether an RV owner, a tent-camper, or booking a cabin, there are plenty of options for our members to choose from, along with amazing campground amenities, unique adventures, and activities!

ESSENTIAL QUALIFICATIONS:

• Display positive attitude, friendliness, and helpfulness at all times, to Members, Guests, & Visitors.
• Adhere to all Property and Department policies and procedures.
• Embrace a team-first, independent working and initiative encouraged environment
• Ability to field phone calls and emails; respond professionally and in a timely manner.
• Proficiency in Microsoft Office Excel; Word; Teams; & Outlook helpful.
• Proficient typing skills required (50+ wpm)
• Proficiency operating office machinery including copier, scanner, printers, and tablets

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work Week: Wednesday through Sunday (some holidays) *Weekends are required*
• Check in guests for tours of property.
• Generate, present, and review new membership contracts to ensure completeness, legality and financial obligations are met.
• Confer with members, management, co-workers and other departments by phone, email or in person to provide information about member accounts.
• Obtain and process new hire paperwork for corporate Human Resources department.
• Complete Daily & Weekly Excel reports with sale information for management, accounting, external financing entities and corporate office.
• Maintain inventory control of office supplies and marketing premiums, ordering and reporting of expenditures.
• Produce and maintain forms and supplies for sales team
• Verification and compilation of front-line members to receive kits, member cards, and certificates.
• Maintain shipping center for preparation of all outgoing items and receipt and organization of incoming items.
• Affiliate enrollments and record maintenance for all sales locations
• Other duties as assigned

COMMUNICATION SKILLS:

Great written and oral communication are required. Active listener. Responds well to questions; Participates in meetings. Ability to speak effectively with members and co-workers. Ability to read and interpret documents. Ability to write clearly and informatively; Edit work for spelling and grammar.

Job Type: Full-time

Pay: $15.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Weekend availability

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Lake Panasoffkee, FL 33538: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you ok with working weekends?
• Are you ok with working popular camping holidays?

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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