Job description

Develops and implements programs, projects, or processes for an assigned customer accounts. Develops and sponsors tactics to achieve strategic objectives across functional groups or within a business group through customer interaction. Influences strategic direction and develops tactical plans and completes complex assignments with minimal supervision or review. Provides comprehensive solutions to complex problems. End results are evaluated for achieving goals and objectives. Extensive contact with internal and external customers is required to obtain, clarify or provide facts and information.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· The Business Unit Manager is a member of the strategic leadership team.
· Establishes and manages current customer relationships, striving to capitalize on organic revenue growth opportunities.
· Demonstrates an entrepreneurial spirit and drive.
· Full responsibility for a customer/site Profit & Loss (P&L) statement
· Manages the performance and development of direct reports
· Pricing (i.e. materials and value-add).
· Full responsibility for continuous improvement of customer relationship performance metrics and customer satisfaction.
· Responsible for tactical execution of established contract terms.
· Manages and drives the Quarterly Business Review (QBR) process with assigned customer accounts.
· May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

· Excellent communication skills
· Strong financial skill knowledge and aptitude
· Strong operational knowledge
· Contract knowledge fundamentals
· Leadership/people-management skills
· Strong customer service skills and experience
· Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.
· Strong and convincing communication skills.
· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.
· 1+ years work-related experience required, preferably in Financial or Manufacturing Operations fields.

Job Type: Full-time

Pay: From $68,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• Evening shift
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Normal, IL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Business Unit Management: 1 year (Preferred)

Work Location: In person

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