Job description

RAY-BAN − Timeless style, authenticity and freedom of expression are the core values of Ray-Ban, a leader in sun and prescription eyewear for generations. From its debut in 1937 with the now-iconic Aviator model created for the American Air Force to today, Ray-Ban has maintained a unique cultural relevance and has become a symbol of cool, worn by celebrities and public figures all around the world.

As part of an eyewear industry leader, EssilorLuxottica, a career in retail with Ray-Ban gives you exposure to an innovative and iconic brand, plus the backing of the global leader in eyewear & eyecare.

GENERAL FUNCTION

The Store Manager is an on-the-floor leader, not only performing all store functions but also leading the store to success by developing a team that consistently delivers in order to exceed expectations in all areas of business operations, i.e. financial results (sales and profit goals), customer and associate satisfaction, merchandise presentation, public relations/events and asset protection.

This Store Manager assists in leading the retail stores to success by building and maintaining a strong customer following and consistently delivering an exceptional experience in order to exceed service and sales expectations.

MAJOR DUTIES AND RESPONSIBILITIES

• Ensures the Brand is well represented when communicating with the media.
• Directs and monitors all sales and operational activities of the store to ensure operating income and sales objectives are met.
• Proactively recruits and hires superior talent.
• Meets and exceeds all customer service and sales standards by consistently delivering an exceptional experience.
• Demonstrates in-depth product knowledge and provides style advice.
• Attends to unique needs of each customer, providing recommendations based on customer preferences and optical needs.
• Acts as a Brand expert, communicates features, benefits, and overall value of the product to all customers.
• Develops strong relationships with new and existing customers to build and maintain a strong client following.
• Expertly guides customers in selecting frames and lenses that are best suited for their lifestyle, wardrobe, prescription and/or price needs.
• Demonstrates an interest in fashion and stays current on trends to drive sales and meet the client’s needs.
• Maintains presentation standards both on the sales floor and back office.
• Helps foster an inclusive culture and positive store environment by treating all customers and colleagues with respect.
• Maintains presentation standards both on the sales floor and back office.
• Maintains inventory controls.
• Ensures finished eyewear meets the EssilorLuxottica standard of flawless accuracy.
• Understands and supports all company policies and procedures.
• Trains and mentors all associates.
• Develops associates by providing clear, motivating and constructive performance feedback in a timely manner.
• Communicates product feedback, trends and competition activity to the Brand Team.
• Continuously drives the business by analyzing key financial data, monitoring operating efficiencies and identifying business trends/opportunities. Sets aggressive action plans.
• Exemplifies the Company’s vision, mission and values; celebrates wins; leads by example.
• Ability to move boxes weighing up to 20 pounds around the store for various needs.
• Must be able to remain in a stationary position for duration of shift.

BASIC QUALIFICATIONS

• High School Diploma or GED
• Management in a retail environment.
• 2+ years retail, sales, and/or customer service experience.
• Computer literate; familiarity using a POS system.
• Strong communication skills (both oral and written).
• Experience leading and mentoring a team.
• Resourceful and results-driven.
• Ability to multi-task efficiently and problem-solve effectively.
• Demonstrates flexibility and adapts well to a rapidly changing environment.
• Flexibility to work non-traditional hours including evenings and weekends.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

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