Sr. Product Owner - Public Cloud Developer Experience

Full Time
Chicago, IL 60603
Posted
Job description

Job Description

ROLE SUMMARY

Northern Trust provides innovative financial services and guidance to corporations, institutions, families and individuals globally. With 130 years of financial experience and nearly 20,000 partners – we serve the world’s most sophisticated clients using leading technology and exceptional service.

The Northern Trust Cloud Center of Excellence (CCOE) is responsible for and supports Public Cloud Core Platforms, Cloud Architecture, Cloud Engineering, Cloud Operations, Cloud Product Ownership, Modern Application Development Acceleration, Private Cloud Platforms, and the Cloud Business Office (CBO).

The CCOE resides in Northern Trust’s Enterprise Architecture group and provides foundational cloud infrastructure capabilities and cloud services to all business units globally. The CCOE is a high-performing Agile group, focused on delivering secure, scalable, automated, compliant, and cost-effective cloud solutions.

The Senior Product Owner is responsible for collaborating with application development teams in the Business Unit (BUI) CIO organizations to determine the most effective developer experience in Public Cloud for all of the various personas. This person will work directly with the Foundation Team of the CCOE to architect, design, engineer, test, and roll-out these experiences.

Developer Experience includes, but is not limited to, self-service portal interfaces, CI / CD / DevSecOps pipelines, lab and development environments, deployment patterns and blueprints, and the process, procedures, and documentation to support it all.

Working within the CCOE is to be at the cutting edge of cloud technology within the context of one of the world’s leading financial institutions, at a time when adoption of these technologies is increasing rapidly.

Northern Trust seeks individuals that are highly self-motivated, eager to learn, and are as effective working independently as they are working in a team environment. A strong aptitude towards self-development and growth is highly desired.


Responsibilities:

  • Act as Product Owner contributing to business outcomes and roadmap definition, defining system roadmaps required to meet core business outcomes, and creating high quality features and user stories to deliver on those outcomes.
  • Maintains the product backlog using input from stakeholders, responsible for the building, editing and maintaining of the team backlog encompassing all epics, features, user stories, defects and bugs.
  • Responsible for ensuring backlog is ready for iteration planning, acting as the subject matter expert on the details and priority of all items in the backlog. Provide thought leadership on how scenarios and features will be implemented across the firm.
  • Ability to manage multiple releases concurrently.
  • Strong stakeholder and client service by developing and sustaining strong working relationships with business and application teams throughout Northern Trust. Ability to present and represent owned services to senior leadership as needed.
  • Partners with the Cloud Foundation Team of the CCOE to ensure deliverables are defined properly with appropriate acceptance criteria and ensuring final accepted products are of the highest quality. Ensures the ‘what’ is needed, based on business needs, is defined so that the Foundation Team can determine ‘how’ to deliver it.
  • Working with business partners and with our application development clients and stakeholders, prioritizes backlog and roadmaps based on stakeholder demand and product vision. Manages tradeoffs between scope and schedule with business demands and ensures business value is being delivered.
  • Accountable for business use case gathering and definition.
  • Accountable for Definition of Acceptance Criteria and User Stories to ensure the delivery team is empowered with the necessary information.
  • Manages and publishes roadmaps to ensure Stakeholders are informed.
  • Participate in team demos and retrospectives, accepting quality work while ensuring constant process improvement throughout the lifecycle.
  • Collaborate with the Cloud Product Owner to envision private and public holistically (where appropriate) and consider Hybrid Cloud as a cohesive product offering.

Analytical/Decision Making Responsibilities:

  • Proactively identifies and addresses strengths, weaknesses, opportunities and threats
  • Proactively anticipates problems before they occur; defines the problem; identifies possible causes; works with team to identify solutions; selects and implements most appropriate solution
  • Makes key decisions based upon input from Managers and Leaders; solid understanding of IT Services principles; firm and business objectives and needs analysis
  • Applies judgment in implementing methodologies, processes, and practices to specific requirements of projects/programs which may include product design engineering, information security, code maintainability and reliability

Knowledge/Skills/Experience Required:

  • Curious mind with the ability to self-teach and an interest in learning new things
  • Strong Communication Skills
  • General computer science principles
  • Basic understanding of DevOps
  • Experience with Infrastructure Engineering or Software Engineering
  • Basic understanding of modern software architectures including microservices
  • Knowledge of public and private cloud computing principles and cloud infrastructure
  • Familiarity with Backstage, ServiceNow, OpsLevel, Cortex or other self-service portal products is a plus
  • Bachelor’s Degree, CIS or related field

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