Job description
Title: Sr. Patient Account Specialist
Location: Houston, TX, 77008
Duration: 3 month Contract to Hire
Pay: $21 an hour
Shift: Monday-Friday; 8 hour shifts; 40 hours a week
ID: 7561381 /7590568
Job Description:
Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection. This involves performing collection activities related to follow-up and account resolution, and includes communication to patients, clients, reimbursement vendors, and other external entities while adhering to all client, state and federal guidelines. Patient and client satisfaction is essential. Associates in the collection unites are expected to knave knowledge of the overall collection work processes for the both active AR and BD inventory. Provides effective collection services, ensuring the successful recovery of accounts in accordance with client and state guidelines as well as TLRA’s business objectives Documents and updates patient account information in TLRA’s collection software system timely and accurately to include appropriate account status. Handles inbound patient and/or carrier calls promptly and professionally, providing assistance and resolution to account inquiries, issues, and request. Uses collection tools effectively to ensure quality recovery services and meet or exceed established goals and work standards. Performs research and analysis of account issues and strives to resolve problems timely and accurately. Ensure daily productivity standards are met. Promotes positive patient relations by communicating in a manner that demonstrates respect for the human dignity of patients and/or their families. Performs other special projects as required when assigned.
Requirements:
- Must have minimum of 3 years’ experience in a Customer Service call enter environment with a focus on healthcare billing/collections or collection agency environment or
- 3 years’ experience working in a client service or marketing capacity, preferably in a healthcare or collection agency environment.
- General hospital A/R accounts knowledge is required.
- PC skills in a Windows environment are required.
- Solid knowledge and utilization of desktop applications to include Word and Excel are essential.
- College education
- previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience.
Should you be interested, let's discuss this briefly at your earliest convenience and please feel free to contact me at 703-652-6500, my name is Katie, I am available from Mon to Fri at 8a-5p EST.
Who We Are?
Since 2001 InfiCare has been providing contract and direct hire staffing services to its clients across the US.
Click below links to review some of the best workplace awards won by InfiCare:
https://www.greatplacetowork.com/certified-company/7037388
https://www.inc.com/profile/inficare
Job Types: Full-time, Contract
Pay: $20.00 - $21.00 per hour
Benefits:
- 401(k)
- Health insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Houston, TX 77008: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- healthcare billing/collections: 3 years (Required)
- General hospital A/R accounts knowledge: 1 year (Required)
- PC skills in a Windows environment: 1 year (Required)
- Claim Follow-up: 1 year (Required)
- reimbursement vendors: 1 year (Required)
- medical Industry: 1 year (Required)
Work Location: In person
Speak with the employer
+91 7036526500
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