Job description

SSA Group is looking for a talented Sr. Director Technical Product Management to join our Digital team!

Sr. Director Technical Product Management
SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.
SSA was built by families, for families, with a family’s sense of love and dedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it.
Position Title: Sr. Director Technical Product Management
Reports to: EVP, Digital

Job Description:
The SSA Group has always had a deep-rooted passion for technological innovation. Innovation that helps the SSA Group continuously reshape to align with changing consumer expectations. Innovation that drives a great guest experience and exceptional revenue results. That passion has cultivated a culture of excitement around technology and digital advancements and a willingness to be first to test technology with our guests.
As we prepare for the next 50 years, the Sr. Director Technical Product Management will ensure that innovation is a continuous mindset within the digital department and company.

The Sr. Director Technical Product Management will:

• partner directly with EVP of Digital on product strategy to ensure technical components are aligned with overall SSA Digital product roadmap.
• define product feature roadmap for our technical back-office, cloud, and data products
• partner closely with the VP of Product Engineering in prioritizing, defining and directing overall technical product direction
• partner closely with the VP of Data and Insights in prioritizing, defining, and directing overall data product direction
• facilitate collaboration and coordination across all development teams, ensuring the collective team is always on the critical path for intersecting and potentially disparate road maps
• work closely with digital product management to ensure combined product roadmaps continue to drive an ongoing positive return.

This role will tremendously impact some of the coolest cultural attractions on the planet, and help support our partners’ mission of sustainability, conservation, and animal welfare education.

Requirements:

• Bachelor’s Degree or combination of education and experience.
• 7+ years in technical product management or development
• Demonstrated technical product management expertise in modern cloud, data, and web
• Demonstrated technical product management and coordination with multiple integrations layers
• demonstrated proficiency of Microsoft Office programs (SharePoint, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint).
• Strong presentation development and delivery abilities.

Core Competencies:

• Excellent interpersonal and communication skills, including exhibiting professionalism and diplomacy when working with customers.
• Proven experience with coordination of multiple tasks simultaneously, meeting deadlines and working productively and efficiently under pressure.
• Efficiency: Able to produce significant output with minimal wasted effort.
• Attention to detail: Does not let vital details slip through the cracks or derail a project.
• Endurance: Demonstrates tenacity and willingness to go the distance to get something done.
• Proactivity: Acts without being told what to do. Brings innovative ideas to the company.
• Flexibility/Adaptability: Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
• Strategic thinking/visioning: Able to see and communicate the big picture in an inspiring way. Determines opportunities and threats through comprehensive analysis of current and future trends.
• Creativity/innovation: Generates new and innovative approaches to problems
• Teamwork: Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The Company reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs or technological developments)
Compensation and Benefits

• Salary is based on range in consideration of relevant job experience and certification/education
• Flexible Time off – we want our team to take time as they need, so don’t accrue hours but rather give you freedom to schedule within scope of the business and your needs
• Medical | Dental | Vision
• 401 (K) Plan + Match
• Supplemental Insurance
• Company Paid Short- & Long-Term Disability
• Training and Career Development
• Tuition Discount through Partnership College
• Parental Leave
• Meal Plan & Employee Discounts
• $75 monthly cell phone stipend

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

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