The Senior Branch Manager is responsible for bringing in sales; guiding, directing, and supervising branch staff; ensuring the delivery of high quality customer service; enforcing security and safety in accordance with Bank policies and procedures. The Senior Branch Manager is responsible for achieving established sales and service goals through new business development, referrals, and retention of account relationships.

RESPONSIBILITIES

• Makes management decisions consistent with bank policies and procedures assuring a uniform and consistent adherence to bank policies and procedures.
• Maintains updated knowledge of the bank’s products and services and provides training to ensure that their staff is updated.
• Drive sales of Bank products to new and existing business and consumer customers achieving both individual and branch sales goals.
• Develop and lead strategies and campaigns for business development within branch.
• Engage in outbound sales calls and oversee the outbound sales call activities of branch staff.
• Train, coach and motivate branch staff on selling and closing techniques.
• Conduct ongoing customer service, security, and technical training for assigned staff.
• Evaluate individual staff performance.
• Implements methods to improve and maintain quality customer service levels within their office.
• Supervise and oversee the operations of the Branch including sales, deposits, withdrawals, payments, credits, customer service, and assigned staff management.
• Responsible for the overall operational integrity of their office, providing support for all operations functions to maintain a consistent adherence to policies, procedures, and regulations and ensure a satisfactory operating environment.
• Ensure that negotiable instruments and cash are accounted for by following proper security policies and procedures.
• Enforce adequate dual control when required.
• Responsible for reviewing and verifying daily reports.
• Propose methods to streamline daily functions and improve branch productivity.
• Enforce operational controls and high quality customer service being mindful of risk management.

QUALIFICATIONS

• Minimum 5 years of experience in the banking industry.
• Minimum 3 years of management experience.

A reasonable, good faith estimate of the minimum and maximum base salary or pay for this position is $79,714/yr. to $119,571/yr. Actual compensation will vary based on various factors including but not limited to location, experience, and performance. A business line incentive may be provided ranging from 0% - 20% of the base salary offered, in addition to a medical and other benefits, dependent on the position. For more information regarding our benefits, please visit https://www.ppbi.com/careers.html

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)