SPECIAL SERVICES COORDINATOR

JOB TITLE: Special Services Coordinator

WORK AREA: Corporate

DEPARTMENT: Admin

REPORTS TO: Director of Special Services

JOB CLASSIFICATION: Hourly, Non- Exempt

JOB SUMMARY:

The Special Services Coordinator is a high-profile administrative, service and hospitality position. Working under the direction of the Director of Special Services, the coordinator will provide services in the following areas: Concierge Services, Interclub Marketing, Member Services Support, Administrative Assistance and Member Lodging and Rental Program.

JOB DUTIES:

• Coordinate and monitor club communications with the members and club teams

• Coordinate interclub marketing efforts

• Utilize creative planning for member and guest special services

• Assist in planning member and club events

• Provide Concierge Services to members and guests

• Assist with administrative duties for VIPs and members

• Provide hands on service and administrative services to support club teams with special events.

• Maintain a catalogue of preferred vendors and service providers

• Facilitate the use of club amenities and services for the membership Club’s Lodging and Rental program

BACKGROUND/EXPERIENCE:

• The successful candidate will have a positive attitude, image and presentation; be passionate about exemplary customer service and sincerely enjoy working with people.

• Must have excellent communication and organization skills and an outgoing and friendly personality

• 2 years minimum experience working in an administrative or customer support role. Experience in a Hospitality and Service setting a plus.

• Demonstrate problem solving skills

• Proficient in Word, Excel, PowerPoint, design software, databases and other basic computer skills.

• Associate or Bachelor’s preferred

• Must have a valid drivers license, to be covered under company vehicle policy

PHYSICAL REQUIREMENTS:

• Frequent walking and standing.

• Frequent verbal and written communication with members, guests, staff and other business associates by telephone, correspondence, or in person.

• Constant and close visual work at desk or computer.

• Constant sitting and working at desk.

• Frequent lifting of folders, files, binders and other objects weighing between 0 and 50 lbs.

The Cliffs Offers:

A knowledgeable and passionate management team that leads by example

Premier training

Excellent compensation

Our best benefits package including health, vision, dental, short term/long term disability, 401(k) with employer contribution*

Employee Wellness Monetary Incentives

A work/life balance!

Free parking

Discounted Employee meals

Complimentary golf at seven world-renowned courses

Benefits

Benefits are available to full-time employees after a waiting period and include Medical, Dental, Vision, Short Term and Long Term Disability, 401(k), Life Insurance, Accident Insurance, Telehealth, Health/Dependent care spending account, Wellness Program and generous paid time off including 10 paid vacation days and 9 paid holidays per year.

In-person applications are welcome between the hours of 9:00 a.m. and 5:00 p.m. Monday through Friday at 3851 Highway 11 Travelers Rest, SC 29690.

The Cliffs is an Equal Opportunity Employer that uses E-Verify. As an Equal Opportunity Employer, The Cliffs and its affiliates do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender, age, genetic information, sexual orientation, disability, or veteran status. All qualified candidates are encouraged to apply.