Job description
Overview:
Specific Job Functions:
It is the primary responsibility of the Spa Receptionist to provide sincere, enthusiastic, quality, and consistent customer service to the spa and salon clients. All duties are to be performed in accordance with departmental and property policies, practices and procedures. 10HR
Specific Job Functions:
Check guests in and out of facility.- Assist guests with booking appointments.
- Provide exceptional customer service and assist guests with questions.
- Ensure professional and courteous behavior to all guests and employees.
- Answer a multi-line phone system, assist guests with questions or direct calls to appropriate departments.
- Handle cash transactions by taking payments for services and for retail transactions.
- Manage cash till daily and distribute room charge tips to technicians at the end of the day/night.
- Conduct and handle retail sales.
- Perform other job related duties.
- Two to five years customer service experience preferred.
- At least one year of spa receptionist experience preferred.
- Must maintain a flexible schedule.
- Excellent communication skills necessary.
- Communicate in English both verbally and written.
- Bilingual a plus.
- Basic knowledge of spa software preferred.
- Ability to multi-task and handle a fast-paced work environment.
- Previous retail experience a plus.
gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.