Job description
The Allison Spa is one of the most elegant luxury spas in Oregon. In harmony with the natural beauty of Oregon Wine Country, our philosophy at The Allison Spa is to nurture the entire being. Our extensive spa menu blends living energies from the ecological elements of the Willamette Valley including fruit, herbs, flowers, water and our renowned pinot noir grapes.
Job Purpose
The Allison Inn & Spa is looking for an exceptional leader, one with a passion and experience in the spa/wellness industry, enjoys managing a large team, excels in customer services, training, motivating and will arrive to the job with a positive and enthusiastic attitude each day.
Duties and responsibilities
- Supervises Spa Front Desk, Attendants and Therapist staff
- Assists Director in day-to-day management of the Spa and its operating departments
- Maintains the compliance of State/OSHA requirements
- Assists with the recruiting, screening, hiring and training of all staff
- Responsible for all staff schedules
- Oversees Spa maintenance standards and staff daily task lists
- Manages ordering of retail products, operational products and inventory
- Assists Director with all Standard Operating Procedures, ensures safety, quality and guest satisfaction
- Fills in or assists Front Desk, Attendant shifts and Manager on Duty as needed
- Ensures that staff and facility is prepared at the time of opening
- Performs special projects as assigned by the Spa Director
- Must have a flexible work schedule, including days, evenings, weekends and holidays
Qualifications
- Clear Background Check / Drug Screen (excluding THC)
- Customer Service
Working conditions
The Spa Operations Manager position requires a person to cover a range of circumstances from regular evening and weekend work, shift work, working with challenging clients and staff.
Physical requirements
The Spa Operations Manager may be required to stand for extended periods of time, and lift heavy objects on a regular basis.
Direct reports
- Spa Front Desk Associates
- Spa Attendant's
- Therapist & Technicians
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