Job description
Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isn’t any ordinary workplace; it’s the beginning of a bowled new career as a Shift Leader with Bowlero Corp.
- Work directly with the center’s management team to ensure our model of exemplary guest service is being followed 100% of the time. You’ll set the standards (and enforce them)
- Be friendly. Be courteous. Be polite. Be a vision of personalized service to our guests, providing info on our programs, promotions, pricing, and specials
- Answer phones in a professional and pleasant manner and be able to take reservations
- Address guest complaints with patience and professionalism
- Assign open lanes and track their availability; prepare for our leagues and make sure they start on time
- Follow cash control procedures (including prep and transport of daily deposits) as well as all opening/closing cash procedures (such as preparing reports for center management)
- Unload, stock, and maintain required inventory level
Who you are
As a Shift Leader, you’ll guide your team and keep things moving efficiently during your shift, providing the kind of world-class service that our centers are known for. Our Shift Leaders lead by example and embrace opportunities to learn, modeling great service, encouraging team members to excel, and correcting team members—all in an effort to be the best team possible. The environment is fast-paced, but that’s where you thrive—communicating effectively with your teammates and bringing out the best in those around you.
Desired skills: Check out the desired skills below and see if you have what it takes to join our world-class team
- HS Diploma (Bachelor’s preferred)
- A commitment to great guest service
- Solid communication skills
- Strong team player
- Thrives in a fast-paced environment
The Bowlero Corp team
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