SharePoint Support Specialist Level III

Full-time

Warner Robins, GA

Veterans First Initiative, LLC (VFI) is a U.S. Government Contractor and IT Services Integrator that delivers Network, Unified Communications, Information Technology, and Cybersecurity Engineering and Infrastructure Solutions on a global scale. VFI is certified by the Department of Veterans Affairs as a Service-Disabled Veteran-Owned Small Business (SDVOSB).

VFI seeks an experienced, professional SharePoint Support Specialist Level III for a complex, multi-year contract to support the Air Force Reserve Command (AFRC) Information Technology (IT) Services.

Note: All candidates must possess an active DoD Secret clearance

Location: Robins AFB/Warner Robins, GA

Schedule: Monday - Friday, weekends as needed

Travel: Minimal, less than 10%

Duties and Responsibilities:

• 
  Implement and maintain SharePoint enterprise functions.
• Maintain site administration and site custom configuration.
• Troubleshoot & resolve Tier II and Tier III issues with the SharePoint SIPR environment.
• Plan, analyze, design and implement/upgrade to a cloud-based solution.
• Implement, upgrade, and manage the internal and external SharePoint sites (includes 2013 and future upgrades) supporting AFRC and its partners.
• Develop the overall website design and structure, monitor web site functionality, security, and integrity, troubleshoot and resolve problems, review, test, collect and analyze website statistics, evaluate new web applications and provide technical advice to web content providers.
• Analyze AFRC's information architecture, maintain and configure organization taxonomies, site collections, policies, procedures, solutions.
• Coordinate with developers to install, debug, and maintain necessary code of assigned software.
• Coordinate, document, test, validate, and deploy new technology.
• Perform daily Central Admin tasks.
• Troubleshoot and resolve issues with the SharePoint environment.
• Provide technical solutions/escalated support for technical issues using approved ticketing system.
• Patch/update all software, as required.
• Plan, conduct/oversee the technical aspects of projects; coordinate the efforts of technical support staff in the performance of assigned projects. Minimizes services, application, and system unscheduled downtime; 99% availability for the month with no more than 7 hours of downtime within contractor's control.
• Provide configuration control documentation of system changes; on-time delivery at 100% level (monthly).
• Provides support to the Helpdesk and Desktop Support Teams.

Requirements and Qualifications:

• 
  At least five (5) years of experience in MS SharePoint Administration with most recent three years with SharePoint 2013/above.
• Associates Degree in System Administration or similar field preferred.
• IAT Level II certification.
• Microsoft Certified Systems engineer (MCSE) certification.
• Knowledge of SharePoint Architecture & functionality.
• Working knowledge of related technologies such as:
  • Windows Server administration, Windows Architecture, SQL Server 20xx, Internet Information Server, Active Directory, Secure Socket Layer, Kerberos, ISA/Microsoft Office desktop application integration with SharePoint.
• Knowledge of SharePoint Services, SharePoint Object Model, Work Flow, Info Path, Form Services, Key Performance Indicators (KPIs), Business Data Connectivity, Records Management, Business Intelligence, Enterprise Search, Excel Services, SharePoint security model, timer jobs, ULS logs, Microsoft SharePoint 2013/above.
• Knowledge of IaaS and SaaS cloud services.
• IAT Level II certification.
  

Potential for Telework:

• Based on customer needs

VFI offers competitive compensation, comprehensive benefits packages including medical, dental, vision, employer paid life, short-term, and long-term disability insurance, retirement plans with employer contributions, paid time off, holidays, opportunity for advancement, and a respectful and collaborative work environment.

Application Instructions: Please apply on our website at: www.vetfi.com/careers.

VFI is an equal opportunity employer and makes employment decisions without regard to race, religion, national origin, color, gender/gender identity, sexual orientation, disability or protected veteran status.