• Explain processes and answer customer questions, as needed

• Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met

• Communicate clear expectations to Production Technicians and supervise their activities

• Perform production processes as scheduled and ensure quality control

• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers

• Resolve problems quickly as they arise

• Manage job file documentation to ensure complete and accurate project details

• Manage and control costs of production projects

• Manage assets by protecting and using equipment and materials properly

• Ensure vehicles, equipment, warehouse, and office areas remain clean and orderly

• Ability to sign-up jobs and communicate/market the services of the company to customers and prospects, including additional services that would benefit them

• Effective written and oral communication

• Experience in cleaning/restoration preferred

• IICRC certifications preferred

• High school diploma/GED, college education a plus

• Ability to use hand and power tools

• Experience with Servpro DryBook program a plus

• Experience scoping losses using Xactimate estimating program a plus

• Comfortable with technology and the ability to use iPads, laptops, computers as needed

• Experience in the construction industry a plus

• Ability to travel locally or out of state when necessary

• Must be able to pass a background test and drug test and have a clean driving record

• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance

• Walking and standing for long periods of time, driving, sitting, climbing,

• Ability to climb ladders and work at ceiling heights

• Ability to work in tight spaces (e.g., crawls spaces under buildings)

• Repetitive pushing/pulling/lifting/carrying objects

• Exposure to cleaning chemicals

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.